State Farm vs Liberty Mutual

State Farm Liberty Mutual Car Insurance ComparisonEven through State Farm is the number one insurance provider (by sales volume) it does not mean that Liberty Mutual should be ignored. State Farm vs Liberty Mutual is a worthwhile comparison between two well founded companies.

Read on to see how Liberty Mutual and State Farm stacks up and then enter your zip code into the free quote finder tool to get your own car insurance comparison!

Why Is State Farm The Largest In The US?

State Farm has been the biggest auto insurance company since 1942. It covers the largest amount of homes and automobiles within the United States.

State Farm has about 68,000 employees that serve 75 million policyholders within the US and Canada. It has provided 40 million automobiles with insurance as of 2005.

State Farm was created in 1922 by George J. Mecherle. He was a retired farmer and salesman. State Farm began as a mutual auto insurance firm that was owned by the policyholders.

It first sold car insurance to farmers. Today, it is headquartered in Bloomington, Illinois and has 17,000 agents across the US and Canada.

State Farm’s Range Of Products

State Farm has grown from selling automobile insurance to offering insurance for:

  • Homeowners
  • Condominiums
  • Mobile homes
  • Renters
  • Home business
  • Medical
  • Medicare Supplemental
  • Long term care
  • Motorcycle
  • Whole life
  • Fixed and variable annuities

State Farm also offers retirement planning and banking for personal accounts.

How Does State Farm Rate With Consumers?

Recently in 2009, J. D. Powers and Associates did a customer service study on insurance companies including State Farm. On a scale of 1 as “poor” and 5 as “among the best” here were the customer service results:

  • Prices – 4
  • Payment and billing – 4
  • Policies offered – 4
  • Insurer contacted – 5
  • General overall experience – 4

How Big Is Liberty Mutual?

Liberty Mutual is the 4th biggest provider of property and casualty insurance within the US according to their number of premiums recorded in 2008. It started in 1912 as the “Massachusetts Employees’ Insurance Association” or called MEIA after a state law required employers to have workers compensation insurance. In 1914, Liberty Mutual wrote its first automobile insurance policy.

Liberty Mutual is currently headquartered in Boston, Massachusetts and has many different offices across the US and all around the world.

Today, Liberty Mutual employees 45,000 individuals in over 900 offices located around the globe. It insures 4.2 million automobiles worldwide. Liberty Mutual Group has complete or partial ownership of local insurance businesses in:

  • Argentina
  • Brazil
  • Chile
  • China
  • Hong Kong
  • Columbia
  • India
  • Poland
  • Portugal
  • Singapore
  • Spain
  • Thailand
  • Turkey
  • Venezuela
  • Vietnam

What Does Liberty Mutual Sell?

Liberty Mutual has a wide variety of national and international insurance products. Here is a sample:

  • Personal liability
  • Automobile
  • Motorcycle
  • Identity fraud expense
  • Homeowners
  • Condominium
  • Renter
  • Universal life
  • Single or flexible payment annuities

How Does Liberty Mutual Rank In Customer Satisfaction?

J.D Powers & Associates included Liberty Mutual in its 2009 customer service study. Using the identical range of 1 to 5, here is how Liberty Mutual fared:

  • Prices – 3
  • Payment and billing – 3
  • Policies offered – 3
  • Insurer contacted – 3
  • General overall experience – 3

Despite the average ratings, Liberty Mutual has a 91% renewal rate among its customers.

Liberty Mutual or State Farm?

Do your own personalized comparison of car insurance quotes to decide of State Farm car insurance or Liberty Mutual car insurance or some other company altogether is the best choice for your car insurance needs. Enter your zip to start comparing quotes now!

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