Review of the General Car Insurance

  • 11111
(13 Reviews)

To read a review of The General Auto Insurance Company then please read the below article and be sure and investigate some of The General insurance complaints left by readers. CarInsuranceComparison.com brings together all the details and reviews The General Insurance Auto Insurance Company!

Once you have finished reading reviews of The General from other fine readers like yourself then be sure that you shop around and compare your options.

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The General Insurance Review

review of the general car insuranceYou have seen The General car insurance commercial but have you been able to find out the history of The General? The General Car Insurance belongs to Ingram Industries, Incorporated which is one of the biggest privately-held US companies today. Starting in 1992, the insurance company has gained a strong reputation within the industry and has become known for very affordable auto insurance plans. Read through this review of The General car insurance and then be sure to compare quotes from many different car insurance companies.

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The General Company Background

As an insurance company, The General only offers auto insurance products. Consumers who are looking for health or life insurance plans will not be covered by the company. By focusing exclusively on car insurance, the company is able to offer valuable plans at very low rates. Check out The General Auto Insurance Reviews and make sure The General fits according to your needs.

The General has a big presence all over the country, particularly in California and Georgia where it is officially known as The General Automobile Insurance Services and also in Ohio where the company does business under the name of A-1 General Insurance Agency, Incorporated.

The company is also one of the first to offer products via online interface.

The General Car Insurance Target Market

On top of being known for affordable car insurance plans, The General also considers as its target market all individuals who have difficulty applying for auto coverage from other companies. For this reason, people who are getting auto insurance for the very first time and those who have bad driving records or average credit ratings can have a better chance of getting their vehicles covered through this company. When you are deciding between The General and other insurance companies, make sure you compare The General Auto Insurance ratings to other companies!

The General – Advantages

  • the general car insurance reviewBig online presence that allows company to offer quotes and answer inquiries instantly.
  • Personal information is not required when requesting for quotes via company website.
  • Online quotes are processed in minutes.
  • Offers a 3-step online application process for clients involving request for quotation, buying of the policy, and printing of proof of insurance.
  • Policies can be tailored to fit the needs of the vehicle owner.
  • Well-trained agents that can answer all sorts of questions from prospective clients.
  • Very affordable plans that provide total coverage to car owners.
  • Accepts minimal down payments to help defray monthly insurance costs.
  • Willing to cover people who have had accidents, road violations, or less than perfect insurance history.
  • Offers very affordable plans even for individuals with less than excellent credit scores and imperfect driving records.
  • Attained remarkable stability through years of experience in the industry.

The General – Disadvantages

Most of the disadvantages listed within The General Car Insurance complaints are made by people who have bought the company’s insurance products. A number of existing clients claim that the company failed to deliver its promised services on time. These are just some examples of The General auto insurance complaints.

There are even allegations that the company did not honor service agreements and vehicle damage estimates. Some plan holders accuse the company of padding hidden damages when making estimates.

The General Insurance complaints also include failure of the company agents to return client phone calls, unfriendly customer service representatives, and very few car insurance products to choose from.

The company has denied or downplayed the allegations, saying that these are all coming from competitors in the market. It makes you wonder if these customer opinions on The General auto insurance are for real.

There are numerous complaints about The General Insurance Company on sites like RipOff Report, Consumer Affairs, and then, of course, by readers just like you who have left reviews on The General at the bottom of this page. Keep in mind though, anyone and everyone can leave an, often anonymous, review of The General on the Internet. Some of the information might be dramatized or maybe a consumer is in the wrong and they simply want to take it out on their insurance provider. Read all Internet reviews with a grain of salt.

One thing that is slightly worrying about the way that The General handles all of these complaints on the Internet (where there’s smoke, there’s…) is that they attempt to remove them or squash competition.

Correspondence with The General Insurance Company

UPDATE: 5/2/11 – Potential customers of The General Auto Insurance should be advised that we have been contacted by Barry Dice of The General Auto Insurance Company. Barry very firmly requested that we remove this entire page along with our full review of The General Insurance. Of course, banks, insurance companies, and other large corporations with pushy spokespersons can’t just see information published about them that they don’t like on an independent website and demand that it be removed without any reason other than their desire to control the talking points about their company. What’s next? Should all newspapers and websites that mention a company name have to run the article by the company first for permission? Barry Dice would like to think so. Unfortunately for him, but fortunately for car insurance shoppers, that is not the case. Be sure to read through this review of The General Auto Insurance Company and then don’t just compare The General car insurance quotes but compare car insurance quotes from many different car insurance companies before deciding on which company is the best fit for your needs. Even though our review of The General Auto Insurance below is largely favorable, it is likely that Barry Dice and others would prefer that you not be an educated consumer and do your price comparison shopping before making a buying decision. Quite naturally, Barry wants you to only get The General auto insurance rates and not bother to check around and see what other providers are offering. This is only natural as Barry is employed by The General Auto Insurance Company. However, we are an independent website and the review below is written by an independent writer who was not directed one way or another to write a favorable or unfavorable review of The General. Be wary of any car insurance company that promises you that they are the very best provider for you because after all – they ALL say that, don’t they? Do your homework and then compare quotes from many companies to find the best company for YOUR specific needs!

Reviewing The General

the general car insurance company reviewA General car insurance review reveals some interesting information about this company. The General Insurance Company is a subsidiary of PCG Holdings Corp, which has been in the insurance business for approximately 40 years. The General Insurance Company offers car insurance products online. This is a quick and easy way for customers to arrange coverage.

This company is able to provide insurance coverage for most people who apply. It is dedicated to serving the niche market of people who have a less-than-perfect driving record. Customers who have credit issues, moving violations or who have been involved in an accident are welcome to apply for coverage with this insurer. The General also welcomes people who have had a lapse in their car insurance coverage.

Another feature that customers who choose The General can take advantage of is that the company offers low down payments. If you decide to get coverage through this provider, you will be able to do so without putting too much of a strain on your budget. The General also offers a convenient monthly payment plan to its policyholders as well.

This company prides itself in providing insurance coverage at lower rates than its competition, even for customers who are considered at higher risk. The General can even help those customers who are required to have an SR-22 in place to arrange coverage. Discounts for choosing certain payment plans, being an experienced driver, insuring multiple cars with the company and other circumstances is available.

Use the FREE online rate tool below to compare this provider with other car insurance companies by entering your ZIP code now!

 

Should You Buy The General Auto Insurance?

A General car insurance review reveals some interesting information and provides the ultimate TheGeneral.com reviews. The General Insurance Company is a subsidiary of PCG Holdings Corp, which has been in the insurance business for approximately 40 years. The General Insurance Company offers car insurance products online. This is a quick and easy way for customers to arrange coverage. Make sure you take the time to read reviews on The General auto insurance to insure you are properly covered.

This company is able to provide insurance coverage for most people who apply. It is dedicated to serving the niche market of people who have a less-than-perfect driving record. Customers who have credit issues, moving violations or who have been involved in an accident are welcome to apply for coverage with this insurer.

The General also welcomes people who have had a lapse in their car insurance coverage.

Another feature that customers who choose The General can take advantage of is that the company offers low down payments. If you decide to get coverage through this provider, you will be able to do so without putting too much of a strain on your budget. The General also offers a convenient monthly payment plan to its policyholders as well.

the general company reviewThis company prides itself in providing insurance coverage at lower rates than its competition, even for customers who are considered at higher risk. The General can even help those customers who are required to have an SR-22 in place to arrange coverage. Discounts for choosing certain payment plans, being an experienced driver, insuring multiple cars with the company and other circumstances are available. Although this is one of the many reviews for The General car insurance, we are sure that you will be able to make the best decision based on this information! After reading this review for General car insurance, get a few more rate quotes so you can compare your choices.

Comparing The General Auto Insurance Quotes Online

To make the best choice in auto insurance coverage, it is essential that you compare several insurance companies before finally signing up with one. If you do pick The General, make sure you look thoroughly over The General Automobile Insurance Services Inc Reviews. Compare car insurance quotes from companies like The General and many others by entering your ZIP code in now below!

13 Reviews for Review of the General Car Insurance

  1. Billy Blanton says:

    This insurance is INEPT!!!! I cancelled with the General and they charged me a 10% fee for leaving them. talk about a bunch of bull. They must be starving and needing the money so they can continue running ads and ripping people off. Be Warn!!!

  2. jay says:

    I paid for 12 months of insurance up front. 2 days after joining and paying in full they send “exciting news” that they changed their name to “The General”. This was signed by “Randy Parker – President CEO”. Well, a little over 4 months after joining and paying I get this email saying to complete the underwriting of my auto insurance application they need more info….HELLO? I paid over 4 months ago!! I call in immediately as it says they will possibly cancel my policy which is utter bullshit. I call and all they wanted was me to login to their stupid online “mypolicy” so they can track me. I figured that was over. NOPE. A couple days later thay emailed that I needed to pay them $105 in addition to the $500 I already gave them???? I called in and they fixed it and said I would owe nothing. Then a month later i get ANOTHER email saying I owe them $105. WTF is going on here. I pay you and you leave me alone until next year. PRETTY EASY. I WILL GO BACK TO ESURANCE or most likely to State Farm. Even though getting insurance online is easy and convenient it is BEST to go in and have a quality company talk with you about your expectations.

  3. Glenn Davis says:
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    Is there a zero?

    I purchased insurance from The General and within a few days decided to give the car to my granddaughter. After placing the car in her name I called and was told to fax in a cancellation request which I did within minutes. Two days later I called to learn my cancellation request was “in underwriting”. Three days later I received an email wanting my “promised payment”. I called immediately and I was told my cancellation request was still “in underwriting” and that I will be charged a 10% penalty plus $10 for early cancellation. So a week of insurance with The General will cost nearly $80. Lesson learned.

    I am going to contact the Insurance Commission and file a complaint but I expect little or nothing.

  4. Andrea Payne says:
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    I purchased a policy for a vehicle I was preparing to buy. Less than 2 hours later, it became evident that I was not going to be able to purchase the car. I called The General and was told that all I had to do was fax a letter stating the reason for the cancellation and I would receive a refund. That was 13 days ago. I called three days ago and was told I would get a call back in 2 hours. The rep seemed quite annoyed that I was requesting a refund and I pointed out that they had put forth absolutely no risk, had provided no services, and I was just asking for my money back. Then she said I wouldn’t get all my money back and that they would keep an “administrative fee.” I asked her how much and she couldn’t tell me. Needless to say, I still don’t have my refund and I never got a call back. STAY AWAY – THESE PEOPLE ARE A TOTAL RIP OFF!!!

  5. Ruth Tormey says:

    This company… Your bill due date changes every month. I have had them for over 3 years and due to misinformation given to me by an agent who by the way is rude… or the web site not working cant log into it. I was told to call on Saturday Nov 2 to renew my policy. I called and guess what they were closed. Now they tell me that my policy has lapsed the state of Nevada will charge me a fine of over $500.00 for not having insurance. They are going to review the call I had with the agent and call me back by the end of the day today.. This is unreal.. How can a policy Due Nov 9 be up for renewal on Oct 30?? They expect me to pay them for insurance this month along with a fine from NV DMV out of their minds. What a ripoff.. I have sent a complaint to the Nevada division of Insurance today and on my way to make a formal complaint to them in person on this insurance company. I warn you all to do the same what they tell you and what they do are totally different…

  6. Paul Vanlerberg says:
    • 11111

    Wanted basic insurance with an sr22. Was quoted at about $48 and signed up on the 25th of october. Asked about the sr22 on the 29th of october and was told my policy did not include one and it would cost $62 per month if I got an sr22 (which costs a one time fee of $10 with anyone else.) I told them to cancel right away, they didn’t cancel until the 1st of november and they charged me for the full month. I was told $23 was for early cancellation and the rest was for the 4 or 7 days I had their insurance (depending on whether you count when I asked them to cancel or when I finally got them to after 4 contacts.). VERY poor customer service. Was told several different stories by several different employees and finally talked to a supervisor and she said that they should have charged me more and basically told me they were keeping my money and I couldn’t do anything about it. DO NOT waste your time and money here. I really wish I had not.

  7. Lorraine Anderson says:
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    BE WARNED THIS COMPANY IS. NO GOOD.They don’t feel like they need to keep their customers by providing honest customer service because they just need to keep running T.V. commercials . THEY ENGAGE IN LEGAL THEFT AND GET. AWAY. WITH. IT.

  8. Charles says:

    I have Allstate; my car was in an accident with a vehicle insured by the “GENERAL” which was a fault! The claim representative from the general finally returned my call 3 day after I left a message. I provided all the requested information waited another 5 days. No action from the general. This young lady was the most unprofessional person that I have ever had the pleasure of talking. So I ask Allstate to handle the claim. In three days I had a check and a new vehicle. The General Representative calls a week later and ask me if they could send someone to look at my accident vehicle what a joke. All YOU General customers good luck with that trash company.

  9. Joanne Lowe says:
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    This is the worst insurance company I have ever dealt with in my 40 years of having auto insurance. I had an accident on December 12, 2013 that was a total loss. This should not have taken long for a check to be sent to my bank paying off my car. Well an entire month went by without a settlement and then they took my only transportation a rental car. I told them this was a problem since I would not have transportation to and from work and wanted to know what the hold up was and the answer I got was that they were really busy. I ask for them to extend the rental no go on that. Finally in the fifth weeks after the accident I get a call giving me the payoff amount as did the bank. The bank was told they would recieve a payment it was going out that day. Seven weeks later the bank has still not been paid. I have now found a car and the bank is willing to loan me the money but the The General has not paid off the loan yet so there is another hold up. Can’t buy the car till the loan is paid in full. This is the worst company do not get insurance from them you will be sorry.

  10. Heather B from Ocala, fl says:
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    My domestic partner was paying over $2800 a yr, I switched him to my policy with Gieco, that also has my 18 yr old and we pay @1500 a yr for all three with comprehensive and collision and 25/50/25 coverage. They just quoted me @1500 with a clean driving record. Its worth paying more short term with a real insurance company.

  11. Archer Scott says:
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    I’ve had coverage from a number of insurance companies over the past 40 years and have been more satisfied with the services of some than of others. By far, this company (THE GENERAL) is the worst of them all. They tried to force me to add my grandson to my policy because his driver’s license has my address on it, although he does not live with me any longer. Worst yet, they added him to my policy, charged me for it, then turned it over to collections when I refused to pay the additional premium and cancelled the policy. I am preparing a letter to the Texas Insurance Commission and I highly recommend that others with complaints to write the Insurance Commission in their state. This company needs to be FORCED OUT of the insurance business because they are nothing more than a RIPOFF. So let the complaints roll and hopefully justice will be served.

  12. Gezeta Bajjo says:
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    They false advertise, make statements that are false, and overcharge rates for auto insurance. Buyer beware of these people. They need to be out of business.

  13. The Consumer says:

    Not even one star. Please save your time and your money and do NOT even click on thegeneral.com website. This is rip off, plain and simple. Go to a real company.


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