The General Car Insurance Review [2021]

The General car insurance specializes in covering high-risk drivers across the US. The General has faced numerous allegations and complaints from its customers.

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A former insurance producer, Laura understands that education is key when it comes to buying insurance. She has happily dedicated many hours to helping her clients understand how the insurance marketplace works so they can find the best car, home, and life insurance products for their needs.

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Joel Ohman is the CEO of a private equity backed digital media company. He is a CERTIFIED FINANCIAL PLANNER™, author, angel investor, and serial entrepreneur who loves creating new things, whether books or businesses. He has also previously served as the founder and resident CFP® of a national insurance agency, Real Time Health Quotes. He has an MBA from the University of South Florida. Jo...

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Reviewed by Joel Ohman
Founder & CFP®

UPDATED: Jan 18, 2021

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Company Details
Address: 2636 Elm Hill Pike, Suite 510
City: Nashville
State: TN
ZIP Code: 37214
Phone Number: 844-328-0306
Year Founded: 1992
Company Rating 1 (14 reviews)

Here's what you need to know...

  • The General insurance company online provides car insurance policies
  • The General specializes in providing coverage for high-risk drivers
  • The General offers insurance services to drivers all over the U.S.

To read a review of The General Auto Insurance Company, read the article below!

Starting in 1992, the insurance company has gained a strong reputation within the industry and has become known for very affordable auto insurance plans.

Be sure to enter your ZIP code at the top of this page for a FREE car insurance comparison!

Reviewing The General

The General Insurance Company is a subsidiary of PCG Holdings Corp, which has been in the insurance business for approximately 40 years.

This company provides insurance coverage for most people who apply as it is dedicated to serving people who have a less-than-perfect driving record.

Customers who have credit issues, moving violations or who have been involved in an accident are welcome to apply for coverage with this insurer.

Another feature that customers who choose The General can take advantage of is that the company offers low down payments. The General also offers a convenient monthly payment plan to its policyholders as well.

This company prides itself in providing insurance coverage at lower rates than its competition, even for customers who are considered at higher risk.

Discounts are available for several situations including the following:

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The General Advantages

  • Online presence that allows company to offer quotes and answer inquiries instantly
  • Personal information is not required when requesting for quotes via company website
  • Online quotes are processed in minutes
  • Offers a 3-step online application process for clients involving request for quotation, buying of the policy, and printing of proof of insurance
  • Policies can be tailored to fit the needs of the vehicle owner
  • Well-trained agents that can answer all sorts of questions from prospective clients
  • Affordable plans that provide total coverage to car owners
  • Accepts minimal down payments to help defray monthly insurance costs
  • Attained remarkable stability through years of experience in the industry

The General Disadvantages

Most of the disadvantages listed within The General Car Insurance complaints are made by people who have bought the company’s insurance products.

A number of existing clients claim that the company failed to deliver its promised services on time.

There are even allegations that the company did not honor service agreements and vehicle damage estimates. Some plan holders accuse the company of padding hidden damages when making estimates.

The General Insurance complaints also include failure of the company agents to return client phone calls, unfriendly customer service representatives, and very few car insurance products to choose from.

The company has denied or downplayed the allegations, saying that these are all coming from competitors in the market.

There are numerous complaints about The General Insurance Company on sites like RipOff Report and Consumer Affairs.

Keep in mind that anyone can leave a review of The General on the Internet. Some of the information might be dramatized or maybe a consumer is in the wrong, and they simply want to take it out on their insurance provider.

Should you buy The General car insurance?

To make the best choice in auto insurance coverage, you should compare several insurance companies before finally signing up with one.

If you do pick The General, make sure you look thoroughly over The General Automobile Insurance Services Inc Reviews.

Compare car insurance quotes from companies like The General and many others by entering your ZIP code below!


  1. Billy Blanton March 25, 2013
  2. jay May 14, 2013
  3. Glenn Davis June 10, 2013
  4. Andrea Payne July 11, 2013
  5. Ruth Tormey November 4, 2013
  6. Paul Vanlerberg November 5, 2013
  7. Lorraine Anderson December 13, 2013
  8. Charles January 6, 2014
  9. Joanne Lowe January 29, 2014
  10. Heather B from Ocala, fl February 6, 2014
  11. Archer Scott February 17, 2014
  12. Gezeta Bajjo February 22, 2014
  13. The Consumer July 19, 2014
  14. Matthew March 5, 2015
  15. Linzie April 27, 2015
  16. Liz Miles June 9, 2015
  17. Penny June 11, 2015
  18. Stacey Kuklentz September 18, 2015
  19. Enas October 7, 2015
  20. Loren Bethea October 19, 2015
  21. April November 20, 2015
  22. Roger May 13, 2016
  23. Yaya June 1, 2016
  24. cheryl waggoner February 15, 2017

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