Is the Automobile Club of Southern California (AAA) car insurance or the United Services Automobile Association (USAA) car insurance better?
When choosing an insurance company, you must always carefully consider what type of plan you’re looking to purchase. The best way to go about finding a new company is getting quotes from all of the major companies in order to find the best deal.
However, sometimes paying a little extra money is worth it.
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In the case of AAA insurance versus the well-established USAA, you may want to consider AAA for car insurance. AAA has a long history of customer satisfaction with car insurance plans and has a famous roadside assistance program.
The USAA roadside assistance program isn’t quite as reliable and has had a lot of complaints over the years from ConsumerReports and other professional reviewers such as the Better Business Bureau.
Histories of USAA and AAA
USAA has a long and established history in this country which gives it the edge when acquiring new customers. Perhaps the most profound thing about USAA is their lack of a proper marketing plan.
You almost never see a USAA commercial on TV because they acquire clients on a word-of-mouth or inheritance basis. USAA car insurance is also only available to those who have served or are actively serving in the military and their families.
USAA was such a hegemonic and well-established business that it dominated home and auto insurance from the early 1900’s onward.
This hasn’t kept USAA from retrofitting their policies or their prices, and they have an updated website and powerful E-marketing campaign in the works.
USAA generally has more comprehensive plans than AAA insurance, but AAA still has an overall better customer satisfaction rate when it comes to car insurance, which is probably a result of the roadside assistance program.
For more information on the plans offered by both companies, check out both AAA’s and USAA’s websites.
Final Look at USAA and AAA
Both companies offer a wide variety of full-coverage plans and everything in between. USAA is a well-established company with a good track record.
USAA has offices all around the U.S. as does AAA. AAA generally has better car insurance plans for cheaper prices and offers a membership-based roadside assistance program.
Before you narrow down to just USAA and AAA, you should take a look at what other companies have to offer as well. Shop around to find the best deals on car insurance, and you could end up saving more than a hundred dollars yearly.