National General Car Insurance Review [2021]

National General car insurance reviews may also be found under the previous name, GMAC. National General has an A+ customer service rating from the BBB and has special discounts for GM owners.

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A former insurance producer, Laura understands that education is key when it comes to buying insurance. She has happily dedicated many hours to helping her clients understand how the insurance marketplace works so they can find the best car, home, and life insurance products for their needs.

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Joel Ohman is the CEO of a private equity backed digital media company. He is a CERTIFIED FINANCIAL PLANNER™, author, angel investor, and serial entrepreneur who loves creating new things, whether books or businesses. He has also previously served as the founder and resident CFP® of a national insurance agency, Real Time Health Quotes. He has an MBA from the University of South Florida. Jo...

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Reviewed by Joel Ohman
Founder & CFP®

UPDATED: Mar 11, 2021

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Company Details
Address: 5630 University Parkway
City: Winston-Salem
State: NC
ZIP Code: 27105
Phone Number: 888-293-5108
Year Founded: 1920
AM Best Rating: A- u (Excellent)
Company Rating 1 (2 reviews)

Here's what you should know...

  • National General Insurance was formerly known as GMAC Insurance Company
  • They offer a variety of standard auto insurance policies as well as RV coverage and home insurance
  • They have received a positive financial rating

Formerly known as GMAC Insurance Company, National General Insurance offers car insurance with special discounts for GM employees and owners of GM vehicles.

GMAC is owned by General Motors, which is now owned by Ally Financial Inc., a bank holding company based in Detroit, Michigan. National General is now owned by an international subsidiary of General Motors and works exclusively with vehicles.

In July of 2020, Allstate announced it had reached a deal to buy National General for $4 billion.

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What National General Offers Customers

You can find driver-friendly insurance policies on the following items:

  • new and used cars
  • motorcycles
  • RVs
  • boats

The insurance covers available from the company include liability (bodily injury and property damage), as well as comprehensive and collision coverage.

Besides these standard policies, the company also offers medical payments coverage, personal injury protection, uninsured or underinsured motorist protection, and other important policies.

If you are looking for discounts you can find some insurance breaks for family purchases, multi-car family discounts, and anti-theft discounts. National General insurance claims can be filed online as well as over the phone. National General Car Insurance Company can also set insured drivers up with a local repair shop just to make sure the claims process goes quickly and fairly.

The National General car insurance phone number for claims is 1-800-325-1088. If you have other questions, such as National General insurance cancellation fees or National General health insurance issues, it’s best to call the main National General Insurance phone number for customer service at 1-888-293-5108.

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National General Insurance Ratings

AM Best’s rating of National General Insurance is an A-.

The Better Business Bureau has accredited the company since January 1960 and currently awards them an A+ rating despite the fact there have been 299 complaints filed against the company between 2013 and 2016.

JD Powers, another incident rating agency, gave National General a rating of 2/5 stars while it was still known as GMAC Insurance.

If you are looking for a new car insurance policy then start comparing car insurance quotes today. The process is easy thanks to a FREE price comparison tool. All you have to do is enter your ZIP code to get started!


  1. Hansen August 20, 2013
  2. Anonymous May 12, 2014

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