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Liberty Mutual Car Insurance Review for 2025 [See Rates & Discounts Here]

Liberty Mutual auto coverage starts at $60 per month, offering accident forgiveness, RightTrack, and OEM parts replacement. Explore our Liberty Mutual car insurance review to see how drivers can save up to 25% for bundling and 20% for safe driving, with rates based on age, credit, and violations.

UPDATED: May 7, 2025Fact Checked

Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business own...

Insurance Content Team Lead

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active insurance licenses in seven states and over 20 years of professional experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ach...

Licensed Agent & Financial Advisor

UPDATED: May 7, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.

Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: May 7, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.

Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

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UPDATED: May 7, 2025Fact Checked
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Liberty Mutual Insurance

Monthly Rates

$60

A.M. Best Rating:

A

Complaint Level:

Low

Pros

  • Solid usage-based insurance program for safe drivers
  • Special discounts to help teachers save
  • Add-ons to fit every driver’s needs

Cons

  • Claims handling process is reportedly complex
  • Receives a high number of customer complaints

Discover how the Liberty Mutual car insurance review reveals a data-driven approach to pricing, with rates starting at $60 per month based on individual risk factors.

Liberty Mutual Car Insurance Rating

Rating CriteriaLiberty Mutual TablePress Logo
Overall Score4.3
Business Reviews4.0
Claims Processing3.3
Company Reputation4.0
Coverage Availability5.0
Coverage Value4.1
Customer Satisfaction4.0
Digital Experience4.5
Discounts Available5.0
Insurance Cost4.2
Plan Personalization4.5
Policy Options5.0
Savings Potential4.4

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Backed by the Liberty Mutual Group, Liberty Mutual Insurance Company tailors coverage to driver profiles, offering personalized options that go beyond one-size-fits-all plans.

Compare quotes from other providers to see if Liberty Mutual offers the best deal for your driving habits, budget, and cheap car insurance options.

What You Should Know

  • Liberty Mutual car insurance review shows rates starting at $60 per month
  • Offers savings up to 25% for bundling and 20% for safe driving
  • Custom features include RightTrack, OEM parts, and accident forgiveness

Find better rates today with Liberty Mutual. Enter your ZIP code to compare quotes from trusted car insurance providers in your area and get customized offers instantly.

Table of Contents

Liberty Mutual Car Insurance Cost

Liberty Mutual car insurance monthly rates by coverage level show a clear trend: younger drivers, especially males, pay significantly more than older, more experienced drivers. A 16-year-old male pays $325 for minimum coverage, while a 60-year-old female pays just $60, making comparison essential when searching for the best car insurance for 16-year-olds.

Liberty Mutual Car Insurance Monthly Rates by Coverage Level

Age & GenderMinimum CoverageFull Coverage
16-Year-Old Female$283$723
16-Year-Old Male$325$785
18-Year-Old Female$231$522
18-Year-Old Male$279$626
25-Year-Old Female$72$187
25-Year-Old Male$83$215
30-Year-Old Female$67$174
30-Year-Old Male$77$200
45-Year-Old Female$66$171
45-Year-Old Male$68$174
60-Year-Old Female$60$148
60-Year-Old Male$64$159
65-Year-Old Female$65$167
65-Year-Old Male$66$170

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Rates decrease steadily with age, and females receive slightly lower premiums than males. This pricing reflects Liberty Mutual Insurance Company’s risk-based approach to setting premiums.

Full Coverage Car Insurance Monthly Rates by Credit Score

Insurance CompanyGood CreditFair CreditBad Credit
Allstate TablePress Logo$160$200$275
American Family: tablepress$150$185$255
Farmers Tablepress Logo$155$195$260
Geico TablePress Logo$135$165$210
Liberty Mutual TablePress Logo$180$220$290
Nationwide: tablepress Logo$145$175$240
Progressive TablePress Logo$150$185$250
State Farm TablePress Logo$140$170.00$230
Travelers TablePress Logo$155$190.00$265
USAA TablePress Logo$125$155$200

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Full coverage car insurance rates vary by credit score, with Liberty Mutual charging $180 for good and $290 for bad credit. While Liberty Mutual offers solid options, USAA remains the most affordable at $125 and is often ranked among the best full coverage car insurance providers.

Credit scores affect insurance rates because they help predict risk. Improving your score can lower your premium. For example, paying down debt may reduce costs.

Michelle Robbins Licensed Insurance Agent

This data highlights how credit scores significantly impact insurance premiums across providers.

Liberty Mutual car insurance rates rise with violations, from $81 with a clean record to $125 after a DUI. Even a single accident or ticket increases premiums, showing how driving history impacts costs.

Car Insurance Monthly Rates by Provider & Coverage Level

Insurance CompanyMinimum CoverageFull Coverage
Allstate TablePress Logo$87$228
American Family: tablepress$62$166
Farmers Tablepress Logo$76$198
Geico TablePress Logo$43$114
Liberty Mutual TablePress Logo$96$248
Nationwide TablePress Logo$63$164
Progressive TablePress Logo$50$150
State Farm TablePress Logo$47$123
Travelers TablePress Logo$53$141
USAA TablePress Logo$32$84

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Compare car insurance rates by company, and you’ll see Liberty Mutual is one of the more expensive options at minimum and $248 for full coverage. USAA has the least expensive rates for at $32 and $84. This comparison also serves as reminder that it pays literally to shop around for value.

Full Coverage Car Insurance Definition Card: Liberty Mutual Car Insurance Review

Liberty Mutual’s prices are determined by age, credit score, driving history, and its policies are often more expensive than its competition, like USAA and Geico. Reviewing the average car insurance rates by age and gender can help you understand how your profile affects premiums. Comparing quotes is essential to find the best value.

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Liberty Mutual Car Insurance Discounts and Ways to Save

Liberty Mutual offers a ton of discounts, factoring in driving habits, vehicle features, and even personal elements, such as up to a 25% discount for bundling and up to a 20% discount for safe driving. These choices would make it an attractive choice for budget-oriented drivers.

Liberty Mutual Car Insurance Discounts

Discount TypeLiberty Mutual TablePress Logo
Accident-Free20%
Affinity Group15%
Bundling25%
Good Student12%
Hybrid/Electric Vehicle10%
Loyalty10%
Military10%
Multi-Car20%
New Driver15%
Paperless3%
Pay-in-Full12%
Safe Driver20%
Vehicle Safety12%

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Alongside its standard discounts, Liberty Mutual offers extra savings for safe driving, low mileage, and responsible lifestyle choices, providing added value for qualifying drivers.

  • RightTrack Program: This usage-based program tracks braking, acceleration, and mileage through an app or device, offering discounts to drivers who show safe habits.
  • Defensive Driving Course: A state-approved defensive driving course can reduce your premium, especially if you’re over 50, and may help you practice safer driving.
  • Low Mileage Discount: Drivers who travel less than 5,000 miles a year may qualify for lower rates, making this discount ideal for remote workers, retirees, or short-distance commuters.
  • Homeowner Discount: Liberty Mutual offers a homeowner discount, even if your home is insured elsewhere, rewarding the financial stability of homeownership.
  • New Graduate Discount: Recent grads might qualify for a discount because Liberty Mutual sees education as an indicator of responsible, low-risk behavior.

With a wide range of standard and specialized discounts, Liberty Mutual makes it easier for drivers to find savings tailored to their lifestyle and habits.

Liberty Mutual Homepage Screenshot: Liberty Mutual Car Insurance Review

Whether bundling policies, driving safely, or qualifying through education or homeownership, these options help reduce costs while maintaining quality coverage, especially when paired with strategies from the best defensive driving tips to enhance your on-road safety and lower risk profile.

Liberty Mutual Car Insurance Rates by State and Mileage

Liberty Mutual car insurance rates differ significantly by state, with premiums in places like Delaware, Minnesota, and North Dakota more than double the U.S. average. Meanwhile, states such as Montana, Illinois, and North Carolina offer below-average rates.

Liberty Mutual Car Insurance Monthly Rates vs. U.S. Average by State

StatesLiberty Mutual TablePress LogoU.S. AveragePercent Difference
Alabama$334$29712%
Alaska$441$28555%
Arizona$350$31411%
Arkansas$375$3449%
California$253$307-18%
Colorado$233$323-28%
Connecticut$607$38558%
Delaware$1,530$499207%
Florida$447$39015%
Georgia$838$414102%
Hawaii$266$21325%
Idaho$192$248-23%
Illinois$190$275-31%
Indiana$482$28569%
Iowa$368$24848%
Kansas$399$27346%
Kentucky$494$43314%
Louisiana$500$4765%
Maine$361$24647%
Maryland$775$382103%
Massachusetts$362$22362%
Michigan$1,667$87591%
Minnesota$1,130$367208%
Mississippi$371$30522%
Missouri$377$27736%
Montana$111$268-59%
Nebraska$520$27490%
Nevada$517$40528%
New Hampshire$704$263168%
New Jersey$564$46023%
New Mexico$325$28913%
New York$545$35752%
North Carolina$182$283-36%
North Dakota$1,071$347209%
Ohio$369$22663%
Oklahoma$573$34566%
Oregon$361$28925%
Pennsylvania$505$33650%
Rhode Island$515$41724%
South Carolina$342$3158%
South Dakota$626$33289%
Tennessee$517$30570%
Texas$375$33711%
Utah$361$30120%
Vermont$302$27012%
Virginia$208$1966%
Washington$333$25531%
Washington, D.C.$408$37010%
West Virginia$244$21613%
Wisconsin$563$30187%
Wyoming$166$267-38%

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These differences show how location heavily influences pricing based on local risk and regulations. Comparing your state’s rates to the national average can help you better assess Liberty Mutual’s value.

Liberty Mutual Car Insurance Monthly Rates by Annual Mileage

MileageLiberty Mutual TablePress Logo
6,000 Miles$500
12,000 Miles$513

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Liberty Mutual car insurance rates increase slightly with higher annual mileage, rising from $500 at 6,000 miles to $513 at 12,000 miles. This modest difference highlights why Liberty Mutual can be a competitive option for drivers seeking the best low-mileage car insurance with minimal rate impact.

Liberty Mutual Auto Insurance Coverage Options Explained

When it comes to finding the best auto insurance, the hunt begins with knowing what your choices are. Liberty Mutual Insurance provides important insurance options such as liability, collision, and comprehensive coverage to help protect you and your vehicle against damage and provide coverage for injuries.

  • Liability Coverage: Liability coverage pays for bodily injury and property damage to others you cause in an at-fault accident. It covers things like medical costs, lost wages and repair costs and is mandatory in most states.
  • Collision Coverage: Covers repair or replacement costs for your vehicle after a collision, whether you hit another car or an object or are in a single-car accident, regardless of fault.
  • Comprehensive Coverage: Protects your vehicle against non-collision damage such as theft, vandalism, natural disasters, fire, and animal collisions, saving you from unexpected events.
  • Uninsured/Underinsured Motorist Coverage: Provides coverage if you’re hit by a driver with no or insufficient insurance, helping pay for medical bills, lost income, and other related expenses.
  • Medical Payments Coverage (MedPay): Assists with paying for medical expenses for you and your passengers as a result of an accident, regardless of fault.

Understanding these key coverage options can help you build a policy that fits your needs and offers peace of mind.

Liability Insurance Definition Card: Liberty Mutual Car Insurance Review

From being able to protect yourself from uninsured drivers to cover medical expenses following an accident, understanding car accidents is key to choosing the proper protection. Liberty Mutual’s flexible coverage choices provide essential support when it matters most.

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Liberty Mutual Car Insurance Reviews and Ratings

Liberty Mutual’s business ratings and consumer reviews present a mixed but generally positive picture of its performance and reliability. With a J.D. Power score of 717 out of 1,000, the company ranks above average in customer satisfaction.

Liberty Mutual Car Insurance Business Ratings & Consumer Reviews

AgencyLiberty Mutual TablePress Logo
J.D. Power:Liberty Mutual Car Insurance ReviewScore: 717 / 1,000
Above Avg. Satisfaction
BBB:Liberty Mutual Car Insurance ReviewScore: A-
Good Business Practices
Consumer Reports:Liberty Mutual Car Insurance ReviewScore: A-
Good Business Practices
NAIC:Liberty Mutual Car Insurance ReviewScore: 4.28
More Complaints Than Avg.
A.M. Best:Liberty Mutual Car Insurance ReviewScore: A
Excellent Financial Strength

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Liberty Mutual earns an A from BBB and Consumer Reports for solid business practices, while A.M. Best rates it A for strong financial stability. However, its 4.28 NAIC score indicates more customer complaints than the industry average.

This 5-star review from Reddit user John A. highlights a long-term positive experience with Liberty Mutual. A satisfied customer since 1992 for both auto and home insurance, John is very happy with how the company has been very flexible and provided better than average service.

Bundling Discount Definition Card: Liberty Mutual Car insurance Review

His feedback reflects strong satisfaction and trust built over decades, reinforcing Liberty Mutual’s commitment to customer loyalty and reliable support in a competitive car insurance company comparison.

Liberty Mutual Car Insurance Pros and Cons

It is important to compare the pros and cons that may affect your coverage and total costs before you select the car insurance provider that is right for you.

Pros

  • Customizable Coverage Options: Liberty Mutual allows drivers to tailor policies with optional add-ons like accident forgiveness, deductible fund, and new car replacement coverage.
  • Strong Digital Tools: The mobile app and online portal make it easy to manage policies, file claims, and access ID cards without needing to log in.
  • Wide Availability: Liberty Mutual operates in all 50 states and Washington, D.C., making it accessible to a broad customer base.

Liberty Mutual offers a range of benefits tailored to tech-savvy and safety-conscious drivers, but there are also some drawbacks to consider depending on your profile and needs.

Bundle auto and home or renters insurance with Liberty Mutual to unlock up to 25% in savings and streamline your coverage.

Chris Tepedino Feature Writer

Here’s a quick look at the key pros and cons to help guide your decision.

Cons

  • Higher Premiums for High-Risk Drivers: Rates are less competitive for young drivers, those with poor credit, or individuals with a driving violation.
  • Inconsistent Claims Satisfaction: While many customers report positive experiences, Liberty Mutual has a higher-than-average complaint index with the NAIC.

Liberty Mutual has customizable coverage, digital convenience and a national network of trusted advisors. But its higher rates for some driver profiles and mixed claims satisfaction might not be the right fit for every driver.

Comparing Liberty Mutual’s rates, coverage options, and best car insurance discounts with competitors helps you find the correct value for your budget and driving needs.

Liberty Mutual Car Insurance Flexible Coverage and Savings

With great financial stability, numerous coverage options and generous discounts, Liberty Mutual remains a trustworthy option for many drivers. The Liberty Mutual auto insurance review shows strengths such as flexibility to customize policies, digital convenience and savings such as RightTrack discounts.

However, it shows weaknesses like higher rates for high-risk drivers and more complaints than average. While not the best car insurance for high-risk drivers, Liberty Mutual offers flexible coverage and digital tools, making quote comparison key to finding the best value.

Finding cheap car insurance quotes is easy. Enter your ZIP code into our free comparison tool to instantly compare quotes near you.

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Frequently Asked Questions

How much can I save with RightTrack Liberty Mutual?

Drivers can earn up to 30% discount on their car insurance premium, depending on how safely they drive during the program’s monitoring period.

What do Liberty Mutual RightTrack reviews say about the app’s accuracy?

Many users find the tracking accurate for most trips, but some reviews mention occasional trip misclassification or challenges when passengers use the phone.

Finding affordable car insurance doesn’t have to be a challenge. Enter your ZIP code into our free comparison tool to find the lowest prices in your area.

What type of Liberty car insurance does Tesla recommend for EV owners?

Tesla often recommends Liberty Mutual’s comprehensive policy with OEM parts coverage, which ensures repairs use Tesla-approved components for safety and performance, making it one of the best car insurance companies that cover OEM parts for electric vehicle owners.

How good is Liberty Mutual car insurance for safe drivers?

Liberty Mutual rewards safe drivers with programs like RightTrack, which offers discounts of up to 30% for consistent safe driving habits.

How do Liberty car insurance reviews rate the mobile app and online tools?

Many reviewers praise Liberty Mutual’s app and website for ease of use, including features like paperless billing, claims tracking, and digital ID access.

Can I schedule a future date for Liberty Mutual insurance cancellation?

Liberty Mutual allows you to set a future cancellation date to avoid coverage gaps while transitioning to a new provider, which is especially important when managing GAP insurance pricing and coverage on financed or leased vehicles.

Will Liberty Mutual’s comprehensive insurance cover flood or hail damage?

Yes, Liberty Mutual comprehensive insurance includes protection against natural disasters such as floods, hailstorms, and falling branches.

Who provides more discounts, American Family vs Liberty Mutual?

Both offer a range of discounts, but Liberty Mutual provides unique options like the RightTrack usage-based program, whereas American Family includes teen driver and generational discounts.

Is AAA or Liberty Mutual cheaper for car insurance?

Liberty Mutual generally processes claims efficiently, though some customers report delays depending on claim complexity and state regulations. To avoid issues, file a car insurance claim promptly and ensure all required documentation is accurate and complete.

Can I retrieve my Liberty Mutual policy number without logging in?

You may be able to retrieve your policy number by calling customer service and verifying your identity, but logging into your account is the fastest method.

How much is Liberty Mutual car insurance a month for high-risk drivers?

Depending on the state, high-risk drivers may pay over $300 per month due to violations or poor credit.

Which company offers lower rates between Liberty Mutual vs Infinity?

Infinity often has lower rates for high-risk drivers, while Liberty Mutual offers better value for low-risk drivers through bundling and safe driving discounts. Still, those comparing the best car insurance companies for high-risk drivers should weigh both price and benefits.

What are the most common Liberty Mutual RightTrack complaints?

Some users also report that they received a disappointing discount, usually around 10-15%, despite being safe drivers. On some occasions, the app or tracking device has been unable to collect reliable data due to technical issues, and some customers have not been able to rely on the app when undertaking physical activity.

What’s the difference between Liberty Mutual roadside assistance vs. AAA?

Liberty Mutual’s roadside assistance is an optional add-on to your auto policy, while AAA offers standalone membership-based plans that include broader travel and automotive benefits.

Can I adjust coverage options after receiving a car insurance quote Liberty Mutual shows?

Absolutely, before finalizing the policy, you can customize your coverage levels, car insurance deductible, and add-ons to better suit your needs and budget.

How should I interpret Liberty Mutual car insurance rating when choosing coverage?

Use Liberty Mutual’s ratings to weigh financial strength and customer satisfaction; compare with other providers to find the best fit for your needs.

Can I customize coverage when requesting a Liberty insurance quote?

Liberty Mutual allows you to tailor your quote with optional add-ons like accident forgiveness, roadside assistance, and new car replacement.

Is Liberty Mutual a good car insurance provider for new drivers?

Yes, Liberty Mutual offers tailored programs like accident forgiveness and RightTrack, which can benefit new drivers, though premiums may be higher due to inexperience. To find the best value, it’s wise to compare accident forgiveness car insurance options across multiple providers.

Your Opinion Matters!

Rate your insurance provider and provide share feedback with shoppers just like you.

Does Liberty Mutual average car insurance cost vary by state?

Yes, rates differ significantly by state due to local laws, claim trends, and risk levels, with some states seeing over 100% rate increases above the U.S. average.

Take the first step toward cheaper car insurance rates. Enter your ZIP code to see how much you could save.

Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business own...

Insurance Content Team Lead

Schimri Yoyo

Licensed Agent & Financial Advisor

Schimri Yoyo is a financial advisor with active insurance licenses in seven states and over 20 years of professional experience. During his career, he has held roles at Foresters Financial, Strayer University, Minnesota Life, Securian Financial Services, Delaware Valley Advisors, Bridgemark Wealth Management, and Fidelity.  Schimri is an educator eager to assist individuals and families in ach...

Licensed Agent & Financial Advisor

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Liberty Mutual Insurance

3.91 (3,792 reviews)
1
March 10, 2024

Doug Bauman

Liberty Mutual Insurance review

After being monitored by the Liberty Mutual “RightTrack” software for 90 days, I believe it’s seriously flawed! I had scores 89-95 the entire time, which equated to “Excellent” driving according to their definition. With no late driving and no fast acceleration events the entire 90 days, a few hard breaking events where drivers abruptly cut in front of me or a yellow light took it toll. What are you supposed to do, hit the drivers that...
After being monitored by the Liberty Mutual “RightTrack” software for 90 days, I believe it’s seriously flawed! I had scores 89-95 the entire time, which equated to “Excellent” driving according to their definition. With no late driving and no fast acceleration events the entire 90 days, a few hard breaking events where drivers abruptly cut in front of me or a yellow light took it toll. What are you supposed to do, hit the drivers that cut you off or run a yellow lights? After the 90 day BS, I got a $40 saving off my annual premium. Whoopee! Do yourself a HUGE favor and look for auto insurance elsewhere! This “RightTrack” program is a BIG scam!
1
February 6, 2024

Ca_Issacs

Trash company

Absolutely no communication between the company, and I regardless of them having me give them 3 separate means to communicate with me. Trash company.
1
September 25, 2023

Mikem72262

Liberty is an over charging company

I went to cancel my home and auto policies I have with Liberty cause I found other insurance companies have better rates for the same coverage. On both my policies the coverage is the same or better than I have now and the total cost is now going to be HALF of what I was paying with Liberty. When I called to cancel I was then told that Liberty charges a $150 charge to cancel my policy (no other company charges this that I have had). This is no wh...
I went to cancel my home and auto policies I have with Liberty cause I found other insurance companies have better rates for the same coverage. On both my policies the coverage is the same or better than I have now and the total cost is now going to be HALF of what I was paying with Liberty. When I called to cancel I was then told that Liberty charges a $150 charge to cancel my policy (no other company charges this that I have had). This is no where shown in the policy about this charge to cancel. JUST ANOTHER WAY LIBERTY IS SCREWING IT'S CUSTOMERS!!!! I would tell anybody looking for insurance to try other companies if you want a better price!!!! Customer service even will tell you the company has NEVER reduced it's prices.
1
September 12, 2023

Brian_B

Don't ever expect help if you need it.

My car was damaged (rear end) by someone with Liberty Mutual Insurance 108 days ago. I have continually left messages with the Liberty claims representative and can't even get a phone call back. I wouldn't recommend this company to anyone looking for any sort of customer service.
1
July 31, 2023

Jayden09_

NO SECOND CHANCES FOR LOYAL CUSTOMERS!!!

I wasn't able to pay my bill all at once so I called Liberty Mutual for more time. The woman I talked to told me that I would have 40 days to pay my balance and 2 weeks later I was sent a check for half of what I had paid. When I called to see why, the person I talked to said the woman had informed me of the wrong dates and that now to rewrite a policy I would have to pay for the whole year in advance. So when Liberty Mutuals employees give you t...
I wasn't able to pay my bill all at once so I called Liberty Mutual for more time. The woman I talked to told me that I would have 40 days to pay my balance and 2 weeks later I was sent a check for half of what I had paid. When I called to see why, the person I talked to said the woman had informed me of the wrong dates and that now to rewrite a policy I would have to pay for the whole year in advance. So when Liberty Mutuals employees give you the wrong information they punish you after being a loyal customer for 2 years. Most people can't afford to pay for a whole year of coverage right now.
1
June 16, 2023

Tucky

Paying my Auto Insurance in the rears?

I've been trying to find out HOW I BEGAN MY AUTO INSURANCE WITH Randy Watkins in Florence KY. I began a auto policy in 2021 . I recently found out that I have been paying a rearrange policy . I've found a better rate with a different company other than Liberty Mutual. I have as told by Randy Watkins that I got a better rate on auto insurance due to knowing a Guaranteed Rate sales person Myron Fears.im not sure How that worked. However, I can't f...
I've been trying to find out HOW I BEGAN MY AUTO INSURANCE WITH Randy Watkins in Florence KY. I began a auto policy in 2021 . I recently found out that I have been paying a rearrange policy . I've found a better rate with a different company other than Liberty Mutual. I have as told by Randy Watkins that I got a better rate on auto insurance due to knowing a Guaranteed Rate sales person Myron Fears.im not sure How that worked. However, I can't figure out how I started a policy and now that I'm no longer going to be with Liberty Mutual and I told Randy that I wanted to stop my auto payment. That's when I was told that when I requested to stop that I find that I will owe Liberty Mutual a rearage of $90+! He said I elected the pay date. I'm certain that when. I signed up I paid money up front to start the policy. I've asked him to find the original payment and havent gotten an answer. Who do you know that pays insurance in the rears??
1
May 18, 2023

Zzzzzzz6969

Run away become they will cancel you

After 2 years of having car insurance with this is Company. Liberty Mutual had decided to cancel my insurance with them. Just because an animal had gotten in my way of driving on the highway and unfortunately hit the animal. I don't understand why they had cancel my policy when the accident happened about 2 years ago. I don't recommend liberty Mutual at all for they will cancel you for no good reason and not giving a good reason. I payed my bill ...
After 2 years of having car insurance with this is Company. Liberty Mutual had decided to cancel my insurance with them. Just because an animal had gotten in my way of driving on the highway and unfortunately hit the animal. I don't understand why they had cancel my policy when the accident happened about 2 years ago. I don't recommend liberty Mutual at all for they will cancel you for no good reason and not giving a good reason. I payed my bill on time and my deduction for the accident. I did my share of the game. They don't play nice at all. They play people. Run!
2
April 20, 2023

NG1989

Appraisers short change customers

Beware of malpractice with this company. I had damage from another vehicle and took it to a certified body shop. Liberty mutual appraiser was a total pain to negotiate with. He essentially only approve 25% of the repairs necessary to retain my manufacturer warranty on a brand new vehicle. If you are looking for solid coverage of a nice car, maybe think twice because this insurance will short change you and they don’t care about customers. Appra...
Beware of malpractice with this company. I had damage from another vehicle and took it to a certified body shop. Liberty mutual appraiser was a total pain to negotiate with. He essentially only approve 25% of the repairs necessary to retain my manufacturer warranty on a brand new vehicle. If you are looking for solid coverage of a nice car, maybe think twice because this insurance will short change you and they don’t care about customers. Appraiser I had was unreasonable. I’m filing a complaint with the state.
1
March 28, 2023

M__Atif

Terrible Company when it comes to honor their liability

Terrible company when it comes to honor their liability for other automobilists. Their driver crossed right light, destroyed my vehicle and liberty mutual denied my claim. First, for months they did not respond our emails. Than I called and their agent [REDACTED NAME] Bechard asked me to email her the details of the accident. another two months passed and again, no response from her. I called again and she was like, let me check your email and sa...
Terrible company when it comes to honor their liability for other automobilists. Their driver crossed right light, destroyed my vehicle and liberty mutual denied my claim. First, for months they did not respond our emails. Than I called and their agent [REDACTED NAME] Bechard asked me to email her the details of the accident. another two months passed and again, no response from her. I called again and she was like, let me check your email and said, your claim is denied. She decided in few seconds after checking my email. In fact she never read my emails, just wanted to give me false hope. They could do investigation, they could read my emails, they could go through pictures but hey had already decided to deny my claim. They knew that I do not have a camera in my car or any witness. I am an Uber driver, I lost my car, and my job because of this accident. I had to borrow money from friends to purchase another car and I still owe money. Just because I cannot prove it, does not mean it did not happened. I could not do anything so just writing this review.
1
March 20, 2023

pstringer818_gmail_com

WARNING!

WARNING!!!! FIND ANOTHER INSURANCE COMPANY! Will gladly take your money but after 30+ years when we needed them, it has been a nightmare!!!!
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<h3>Liberty Mutual Car Insurance Monthly Rates by Driving Record</h3>
<h3>Liberty Mutual Car Insurance Monthly Rates by Driving Record</h3>