Anchor General Insurance Agency Car Insurance Review 
Anchor General car insurance is infamous for their poor customer service and long wait times. Their website is not friendly to potential customers.
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UPDATED: Oct 28, 2020
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- The Anchor General Car Insurance website is not user-friendly
- Many customers report long wait times and terrible customer service from Anchor General Car Insurance
- Before you commit to an insurance company, research companies’ customer service and claims payout ratings
At first glance, Anchor General Insurance Agency’s website seems very well designed and refreshing. However, they do not offer the opportunity to do an online quote.
What Anchor General Offers
Anchor General Car Insurance website is very user-friendly for its current customers. However, for potential customers, it is almost useless. The site requires you to be a current customer to check out their product information.
Instead of having a link to get a quote, as most car insurance companies do, Anchor General Car Insurance has simply two links for their customers to pay their bills.
The site’s customer reviews are some of the worst found in our research.
One customer reported a wait time of over an hour to speak to an Anchor customer service representative. Another customer indicated that the representatives are rude and will hang up. There are no reports of customer callbacks or good communication.
The Anchor General claims reviews were just as bad with long waits to report, no call backs and rude representatives.
One customer actually reported that she wished there was a way to give this insurance company a zero rating.
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