Freeway Car Insurance Review for 2024 [Unbiased Evaluation]

Our comprehensive Freeway car insurance review compares coverage rates starting at $126/month. Freeway auto insurance is available in all 50 states and is notable for its A- rating from the Better Business Bureau (BBB) for dependable protection, good customer service, and bilingual service agents.

UPDATED: Nov 27, 2024Fact Checked

Merriya Valleri

Insurance and Finance Writer

Merriya Valleri is a skilled insurance writer with over a decade of professional writing experience. Merriya has a strong desire to make understanding insurance an easy task while providing readers with accurate and up-to-date information. Merriya has written articles focusing on health, life, and auto insurance. She enjoys working in the insurance field, and is constantly learning in order to ...

Insurance and Finance Writer

Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

UPDATED: Nov 27, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.

Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Nov 27, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident car insurance decisions. Comparison shopping should be easy. We are not affiliated with any one car insurance company and cannot guarantee quotes from any single company.

Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from top car companies please enter your ZIP code above to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 27, 2024Fact Checked
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Freeway Car Insurance

Average Monthly Rate For Good Drivers

$126

A.M. Best Rating:

B

Complaint Level:

High

Pros

  • Strong discounts and competitive rates
  • Specializes in high-risk driver coverage
  • Multiple coverage options available

Cons

  • Limited state availability
  • Mixed customer reviews

This Freeway car insurance review covers affordable options starting at $126 monthly by comparing average car insurance rates by age and gender, the types of coverage available, customer service, and overall satisfaction.

Freeway Car Insurance Review

Freeway Insurance Services America caters to high-risk drivers through a network of independent agents in 50 states. Though rates are higher than standard carriers, it specializes in providing coverage for drivers who need to file SR-22 insurance after accidents, speeding tickets, or DUIs.

Freeway Car Insurance Rating

Rating CriteriaFreeway: Freeway Car Insurance Review
Overall Score3.2
Business Reviews3.0
Claim Processing2.8
Company Reputation3.0
Coverage Availability2.3
Coverage Value3.0
Customer Satisfaction3.6
Digital Experience3.0
Discounts Available4.0
Insurance Cost3.7
Plan Personalization3.0
Policy Options2.5
Savings Potential3.8

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Here's what you need to know

  • Freeway Insurance earned a 3.2 out of 5.0 overall rating
  • Freeway car insurance rates average $126/month
  • Freeway customer experience is high, but claims reviews are mixed

Comparing Freeway Car Insurance Rates by Driver

Freeway insurance rates are much higher than those of standard carriers, especially for young drivers. For full coverage, a 16-year-old male pays $538, while teen girls pay $514.

Freeway Car Insurance Monthly Rates by Coverage Level, Age, & Gender

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$243$514
Age: 16 Male$271$538
Age: 18 Female$218$487
Age: 18 Male$263$523
Age: 25 Female$149$373
Age: 25 Male$164$389
Age: 30 Female$123$342
Age: 30 Male$137$359
Age: 45 Female$109$294
Age: 45 Male$126$319
Age: 60 Female$102$286
Age: 60 Male$116$304
Age: 65 Female$107$265
Age: 65 Male$122$278

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As drivers age, rates become more reasonable. By age 30, drivers pay about half of what teens pay, with full coverage running $342-$359 per month. Experienced drivers around 45 get the best Freeway car insurance rates at $109 for minimum coverage.

Meanwhile, drivers with DUIs pay the steepest rates at $231 a month for minimum coverage, and those with accidents pay $183. Even a single ticket raises rates to $157 monthly, while drivers with clean records pay $126.

The difference with Freeway is that, unlike most companies, they’re willing to insure high-risk drivers. If you’re searching for cheap car insurance after a DUI, Freeway’s rates start at $231 monthly for minimum coverage.

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Freeway Car Insurance Cost Comparison

Freeway Insurance Services sits in the middle to upper range of the insurance price spectrum. For example, young drivers (under 18) have rates of $480–$550 per month that beat out pricey carriers like Progressive ($591–$662) but are double the rates of Geico ($220–$254).

Freeway Car Insurance Monthly Rates vs. Top Competitors by Age & Gender

Insurance CompanyAge: 18 FemaleAge: 18 MaleAge: 30 FemaleAge: 30 MaleAge: 45 FemaleAge: 45 MaleAge: 65 FemaleAge: 65 Male
Allstate: Freeway Car Insurance Review$448$519$168$176$162$160$158$157
Farmers: Freeway Car Insurance Review$597$629$160$167$139$139$136$136
Freeway: Freeway Car Insurance Review$480$550$155$165$145$150$140$145
Geico: Freeway Car Insurance Review$220$254$90$87$80$80$78$78
Lemonade: Freeway Car Insurance Review$310$335$140$150$135$147$125$130
Liberty Mutual: Freeway Car Insurance Review$522$626$174$200$171$174$167$170
Nationwide: Freeway Car Insurance Review$303$387$124$136$113$115$111$112
Progressive: Freeway Car Insurance Review$591$662$131$136$112$105$109$103
State Farm: Freeway Car Insurance Review$229$284$94$103$86$86$84$84
Travelers: Freeway Car Insurance Review$530$740$99$108$98$99$96$97
USAA: Freeway Car Insurance Review$180$203$74$79$59$59$58$57

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Freeway full coverage car insurance is more expensive than most companies, but if you have accidents or insurance lapses on your record, Freeway could be a competitive option.

Read More: Driving Without Insurance: Avoid Lapses in Coverage for Lower Rates

Comprehensive Coverage Options With Freeway Car Insurance

Make sure you know what coverage Freeway offers before you pick a policy. As do most insurers, they provide both required and optional protection for your vehicle and financial security.

Beyond basic protection, Freeway offers collision coverage for accident repairs, comprehensive for theft and weather damage, plus extras like roadside assistance and gap insurance for financed or leased vehicles.

GAP Insurance Definition Card: Freeway Car Insurance Review

Before you buy Freeway car insurance, check coverage needs and state requirements. Basic liability will likely meet your state minimums, but you may want to pay extra in order to obtain comprehensive financial protection for your vehicle if you’re ever involved in an incident.

Freeway Insurance Services America Reviews & Ratings

Is Freeway car insurance legit? Check out the company’s business ratings and consumer reviews for a closer look at Freeway’s performance. These ratings allow you to decide whether Freeway car insurance is the right choice for you:

Freeway Car Insurance Business Ratings & Consumer Reviews

AgencyFreeway: Freeway Car Insurance Review
J.D. Power: Freeway Car Insurance ReviewScore: 742 / 1,000
Lower-Than-Average Satisafaction
BBB: Freeway Car Insurance ReviewScore: A-
Good Business Practices
Consumer Reports: Freeway Car Insurance ReviewScore: 65/100
Mixed Customer Feedback
NAIC: Freeway Car Insurance ReviewScore: 1.2
More Complaints Than Avg.
A.M. Best: Freeway Car Insurance ReviewScore: B
Fair Financial Strength

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The company does well in customer satisfaction and business practices, but claim processing and the number of complaints are issues. Below, you can see some positive customer feedback about Freeway Insurance:

Read Ashley B.‘s review of Freeway Insurance on Yelp

For drivers seeking a reliable, empathetic insurer, this customer care shows that Freeway is committed to addressing needs and ensuring a smoother experience.

Read More: Where to Find Car Insurance Company Reviews

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Freeway Insurance Services America, LLC Pros & Cons

Freeway auto insurance is a popular choice for high-risk drivers seeking affordable coverage and reliable customer service. Below are some of the key benefits that could work in your favor when choosing Freeway as your insurance provider.

  • Competitive Coverage Options: The coverage list at Freeway is quite comprehensive, and it provides liability, collision, comprehensive, personal injury protection, and more.
  • Strong Customer Service: The customer service at Freeway has been getting positive feedback; customers think their representatives are extremely helpful and empathetic with their issues.
  • Discounts and Savings: Freeway offers discounts that lower your premiums and is a good choice for cost-conscious drivers looking to save on their insurance. (Read More: Best Car Insurance Discounts)

Freeway car insurance may have some downsides that will affect your experience. This list of cons show areas in which the company is lacking:

  • Mixed Claims Processing Reviews: Customers have also been less enthusiastic about Freeway’s claims processing, giving it lower ratings for how problems are handled after you’ve been in an accident.
  • Higher Number of Complaints: The company has more than a fair share of complaints, which could give riders pause when it wants to claim a more dependable process.

Competitive pricing, various types of coverage, and the ability to rely on good customer service are what you get from Freeway Insurance Services America. However, along with that success are mixed feedback and claims processing issues. Considering the pros and cons of this will help you decide whether Freeway is the car insurance you choose.

The Final Take on Freeway Car Insurance

This Freeway car insurance review finds affordable premiums, an attractive variety of coverage options, and solid customer service. However, there are other areas to be concerned about, like claims processing and a higher volume of complaints.

Freeway Car Insurance Review

In the end, Freeway Insurance is the best option for high-risk drivers who need SR-22 insurance.

Buying car insurance is something you don’t want to do without comparing your options. Finding free car insurance quotes online will help you assess different providers and coverage levels to make sure you make a wise, informed choice that fits your needs. Freeway is a good choice if all factors, such as price, coverage, customer feedback, and so on are considered.

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Frequently Asked Questions

Can I trust Freeway Insurance?

Yes, Freeway Insurance is a legitimate insurance provider offering a range of coverage options. While customer reviews highlight strong customer service, there are some concerns about claims processing and complaints, so it’s essential to weigh these factors.

Read More: Are small car insurance companies a good option?

Is Freeway Insurance a real insurance company?

Yes, Freeway Insurance is a real insurance company. It operates as Freeway Insurance Services America, LLC, providing car insurance and other coverage options across the United States.

How long has Freeway Insurance been around?

Freeway Insurance was founded in 1987, giving it over three decades of experience in the insurance industry.

What is the most trusted car insurance company?

Companies like State Farm, USAA, and Geico are often regarded as the most trusted car insurance providers due to customer satisfaction ratings, financial stability, and efficient claims processing. Knowing where to find car insurance company reviews is best so you’ll know how to find trusted car insurance companies.

What is another name for Freeway Insurance?

Freeway Insurance operates under its legal name, Freeway Insurance Services America, LLC.

Does Freeway Insurance work with Progressive?

Yes, Freeway Insurance partners with other insurance companies, including Progressive, to offer policies and coverage options to its customers.

Is Freeway Insurance a third-party company?

Freeway Insurance is primarily an insurance broker, which means it connects customers with various third-party insurance providers to find the best coverage.

Who is the CEO of Freeway Insurance?

The CEO of Freeway Insurance is Cesar Soriano. (Read More: Best Car Insurance for Managers and Directors)

How much does it cost to buy a Freeway Insurance franchise?

The cost of a Freeway Insurance franchise can vary, but estimates suggest it starts around $50,000, depending on location and other factors.

Which car insurance company has the most complaints?

According to consumer reviews and regulatory data, companies like Allstate and Liberty Mutual often appear in lists with higher complaint ratios. However, this can vary by state and individual experience.

What is the cheapest car insurance in California?

Geico, Progressive, and State Farm are among the insurers who provide the cheapest California car insurance rates, though rates depend on your personal profile.

Is it worth it to shop around for insurance?

Absolutely. Shopping around helps you compare rates and coverage options. Our free online comparison tool below allows you to compare cheap car insurance quotes instantly — just enter your ZIP code to get started.

How often should you switch auto insurance?

It’s recommended to review your car insurance policy annually or after any major life changes, such as moving, buying a new car, or adding a driver.

What day is best to buy car insurance?

There isn’t a specific “best day” to buy car insurance, but rates often depend on timing, such as renewing early or aligning with major life changes.

At what point is car insurance not worth it?

Car insurance is legally required in most states, but dropping full coverage in favor of liability-only coverage might make financial sense for older cars with low market value.

Read More: Cheap Car Insurance for Older Vehicles

How do insurance agents make money?

Insurance agents earn money through commissions on policies it sell and, in some cases, bonuses for meeting sales targets or retention goals.

Ready to shop around for the best car insurance company? Enter your ZIP code below and see which one offers the coverage you need.

Merriya Valleri

Insurance and Finance Writer

Merriya Valleri is a skilled insurance writer with over a decade of professional writing experience. Merriya has a strong desire to make understanding insurance an easy task while providing readers with accurate and up-to-date information. Merriya has written articles focusing on health, life, and auto insurance. She enjoys working in the insurance field, and is constantly learning in order to ...

Insurance and Finance Writer

Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Freeway Insurance

3.63 (7 reviews)
4.5
January 18, 2024

S Clark

Freeway Insurance review

Dalia is an amazing Customer service representative!! She assisted in getting me a lowed auto insurance policy and quote. When I need help, she assists me and doesn\'t give me the run around. She makes sure my policy is still in good standing and if I get an error or email from the auto insurance she assists and gets me back on track. Love working with her and having her help me. GIVE HER A RAISE!!!! store # 2725
1
February 17, 2023

Guilbert

Becarful!!!!!

Don't buy from. Freeway insurance. They will take your money from your bank even after you cancel your policy. They are thieves and only middle man brokers buying from other companies. Something you can do yourself with no cost. The deposit they ask you for it's their commission. Go to big companies like Geico, Costco, Farmers, progress. You will pay less and no headaches. I am warning you. ⚠️ you will learn the hard way like me if you buy fr...
Don't buy from. Freeway insurance. They will take your money from your bank even after you cancel your policy. They are thieves and only middle man brokers buying from other companies. Something you can do yourself with no cost. The deposit they ask you for it's their commission. Go to big companies like Geico, Costco, Farmers, progress. You will pay less and no headaches. I am warning you. ⚠️ you will learn the hard way like me if you buy from Freeway, Adrianas,Loyal insurance etc . All this independent companies are a scamm.
4
December 7, 2020

alliexo

Excellent For Cheap Fix

Great prices when you need basic liability coverage. No experience with them on actual incidents, i mostly used Freeway during my first few years of driving. Excellent customer service, low rates.
4
April 18, 2018

GT2

Awesome

So far, so good. I called several times looking into different policies theu may carry. I went online to their website and got a quote. I did not buy same day, but their agent did all he could to get my payments very close to the original price I first saw.
3
March 13, 2018

Bossybeezy68

Pricey

It's okay kinda pricey for coverage that doesn't fully cover for everyday driving essentials. Wish it had better rates and coverage options
5
March 2, 2018

UTSER

Cheap

Pretty good. They dropped our bill from $150 to 100 per car. Haven't had an accident so far hope I can keep it up...
5
February 18, 2018

bandit19

My Experience with the freeway!!!

The customer service is superb, and the manager was really nice and helpful. I had a great experience.
3
February 8, 2018

flores1984

good

they have good price and good costumer service. is easy the application, and fast claimer. i recommend
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<h3>Freeway Car Insurance Monthly Rates by Driving Record</h3>
<h3>Freeway Car Insurance Monthly Rates by Driving Record</h3>