A Guide to The General Roadside Assistance in 2022

The General roadside assistance is offered through Nation Safe Driver. Although The General roadside assistance rates are higher than other companies, coverages like towing, fuel delivery, and lockout services are included. The General roadside assistance is available 24/7, making it a convenient choice for drivers who are always on the go.

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Reviewed by Joel Ohman
Founder & CFP® Joel Ohman

UPDATED: May 4, 2022

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Here's what you need to know...

  • The General offers roadside assistance through Nation Safe Driver
  • 24-hour roadside assistance with The General costs around $10 a month
  • Services include towing, fuel delivery, jump start, and a locksmith

Chances are, at some point, your car won’t start, you’ll have a flat tire, or you may even run out of gas. Those moments are when roadside assistance comes in handy. The General is one of many car insurance companies that offers roadside assistance to drivers.

You can easily add roadside assistance to your policy with The General, but you may find the coverage lacking. Before you buy The General’s roadside assistance, shop around. Other insurance companies and auto clubs like AAA also offer roadside assistance. Coverage and rates will vary, so compare multiple companies to get your best deal.

The General specializes in car insurance for high-risk drivers and offers extras like roadside assistance and rental car coverage. Read our The General car insurance review to learn more about the company.

Keep reading to learn more about roadside assistance offered by The General. If you’re looking for car insurance with roadside assistance, enter your ZIP code now to compare free quotes from car insurance companies in your area.

What is roadside assistance?

Most drivers aren’t prepared to fix their vehicles on the side of the road at a moment’s notice. That’s where a good roadside assistance plan comes in handy. Roadside assistance coverage offers to help with car problems. Services generally include towing, fluid delivery, jump starts, locksmith services, and winching if you are stuck.

Most car insurance companies offer roadside assistance, and The General is no exception. The General offers coverage through Nation Safe Driver. You can add 24/7 roadside assistance to your The General car insurance policy at any time.

Does my policy have free roadside assistance? Unfortunately, roadside assistance from The General isn’t added to your policy at no cost. However, coverage only costs about $10 a month for most drivers but is a little more for drivers in California. This table shows you how The General roadside assistance rates compare to rates from other auto insurance companies:

Roadside Assistance Auto Insurance Rates
CompanyCost Per Month
The General$10-$11
Root$0
Farmers$2
Progressive$2
Allstate$2
State Farm$4
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The General offers higher car insurance rates and roadside assistance rates than other companies. However, high-risk drivers have a much more difficult time getting coverage through traditional car insurance companies.

You can also consider getting roadside assistance coverage from an auto club instead of through your auto insurance company. Many companies like AAA offer roadside assistance without requiring you to purchase car insurance. This can be especially helpful for high-risk drivers who need auto insurance through The General but don’t want the roadside assistance that is offered.

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What is covered under The General’s roadside assistance?

Not every roadside assistance plan offers the same coverages. Each company will offer varying coverage and rates.

Services offered by The General roadside assistance include:

  • Towing. You can choose where your vehicle is towed. However, coverage is only for 15 miles or $50, and you will have to pay anything over that.
  • Fluid delivery. If you run out of gas or need fluids like oil, it can be delivered. You will have to pay for the supplies but not for the service.
  • Jumpstart. If your car won’t start, you can have it jump-started. The service technician can also perform minor services like cleaning your battery connections.
  • Lockout. A locksmith can be sent if you lock your keys in your car. However, you will have to pay for a new key if you need one.
  • Flat tire. If you have a flat tire, someone will come to change it for you.

While these services are good, other companies may offer more coverage including winching if your car is stuck. Also, remember that The General charges quite a bit more than other companies for these services. Although affordable roadside assistance through The General is possible to obtain depending on your driving record and other factors, it is still much more expensive than other companies for less coverage. Think carefully about the services you need as well as what rates you are willing to pay.

No matter which company you choose, you should consider adding roadside assistance for a number of reasons. If your car is older, you will probably need to make repairs to keep it running smoothly. While you may have advance notice when some repairs need to be made, there are quite a few that can surprise you while you are on the road. If you drive a lot, you also have a higher chance of needing assistance. More miles simply means more opportunities for a problem to arise.

You should also consider adding roadside assistance if you aren’t good at making small repairs to your vehicle. If you don’t know how to change a tire, don’t pay much attention to your gas gauge, or frequently lose your keys, the convenience of roadside assistance will outweigh the costs.

Consider adding roadside assistance to your car insurance policy if you drive a lot or venture outside of your local area often. Read our Roadside Assistance Guide to learn more.

How do you contact The General roadside assistance?

Your car doesn’t break down only during business hours, and you need to be able to contact roadside assistance for help at any time of day. That’s why it’s important to note that roadside assistance from The General is always available. The number for roadside assistance from The General is 1-844-608-4726. Roadside assistance is available 24/7 in both the U.S. and Canada. You can also go to the website or use the app to contact customer service.

The General Roadside Assistance: The Bottom Line

While The General’s roadside assistance rates are higher than those of other companies, it still offers a variety of useful services. Towing, jump starts, and fluid delivery can be very helpful when you’re stuck on the side of the road.

Before you decide on roadside assistance, be sure to compare offerings from other companies as well. Most auto insurance companies offer roadside assistance as well as private companies like AAA. It’s a good idea to shop around for auto insurance while you are looking for roadside assistance. Compare rates and coverages to find the company that best suits your needs.

We hope you’ve learned all you need to know about The General roadside assistance. To compare auto insurance with roadside assistance, enter your ZIP code now to receive free quotes from companies in your area.

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