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|Current Executives||Jeffrey Dailey - CEO|
Scott Lindquist - CFO
Paul Wilson - CIO
|Number of Employees||13,000+|
|Total Assets (2017)||$16.1 billion|
|HQ Address||6301 Owensmouth Avenue|
Woodland Hills, CA 91367
|Premiums Written (2018)||$10,496,476|
Those who prefer working with an agent
We’ve seen a thing or two and covered it.
That’s the clever tagline behind Farmers Insurance. We hope you are never involved in any of the situations depicted above. But if you are, it’s good to know that your insurance company is going to stand behind you.
But are they? Wouldn’t you like to know what’s really behind those catchy jingles and funny commercials? In this guide, we’re going to provide you with everything you need to know about Farmers Insurance, including company history, ratings, coverage options, and more.
Car insurance is something most of us have to have, and we want to make sure that you’re not spending too much.
Want to start comparison shopping today? You can take advantage of our FREE online tool to start comparing rates in your area.
Let’s get started.
Farmers Financial Ratings
All companies tout how better they are than the competition. But let’s see what multiple independent agencies have to say about Farmers Insurance and whether it’s the right company for your situation. Comparing the pros and cons is an important factor in determining which auto insurance company is best for you.
|Better Business Bureau||A+|
|NAIC Complaint Index||0.79|
|JD Power||Claims Satisfaction 4/5|
– AM Best
An AM Best rating measures the financial stability of a company, with A++ being the highest rating possible. Since Farmers has an A rating, it means the company has a stable financial future.
Moody’s rating looks at how well a company can pay off its debts (its creditworthiness). Moody’s A2 rating falls into the P-2 category, meaning the company has “a strong ability to repay short-term debt obligations.”
S&P’s rating of Farmers is good, though the best grade is AAA. An A rating means that Farmers has a strong capacity to meet financial commitments, but may be susceptible to adverse economic conditions and changes in circumstances.
– Better Business Bureau
This rating looks at multiple aspects of a business, although the most critical element is the company’s complaint history. A complaint history shows how satisfied customers are with the service they receive.
Since A+ is the highest rating the BBB gives, the Better Business Bureau views Farmers as better than most.
– J.D. Power
Another important rating to look at when searching for an insurance company is customer satisfaction levels. JD Power rates companies solely on customer satisfaction levels. Farmers JD Power ratings are good averaging 4/5 in most areas, but there is room for improvement.
|Rating Factor||Score (with 5 being the highest)|
|First Notice of Loss||3|
– Consumer Reports
Consumer Reports is another great company that measures customer satisfaction. The company based the overall score of 89 on the following category scores.
|Ease of Reaching an Agent||Excellent|
|Simplicity of the Process||Very Good|
|Promptness of Response||Very Good|
|Damage Amount||Very Good|
|Agent Courtesy||Very Good|
|Timely Payment||Very Good|
|Freedom to Select Repair Shop||Very Good|
|Being Kept Informed of Claim Status||Very Good|
Farmers score well in many of the above categories.
– Consumer Affairs
As for the Consumer Affairs’ rating of Farmers Insurance, the company has received 2/5 stars on 56 reviews in 2019. Customers like the agents and several other features but complain that the company raises rates every year.
– NAIC Complaint Index
The National Association of Insurance Commissioners (NAIC) measures the number of complaints a company receives. The company’s complaint ratio is fairly normal and is slightly above the national average of 1.16. One thing to consider is that your experience may be better or worse than these ratings based on your insurance needs.
|Policy Type||Private Passenger|
|National Median Complaint Index||1.18|
|U.S. Market Share||0.96%|
|Total Premiums Written||$2,373,976,208|
Since its founding, Farmers Insurance has been dedicated to helping its customers whenever accidents or disasters happen. But many factors make up a company, including how it treats its customer, how it works within the community, and whether it is financially viable enough to weather volatile economic situations.
Why should you care about the history of Farmers Insurance? Because looking at a company’s history gives you essential data about how successful the company is and what its future is like.
Up next, we are going to dig into everything from Farmers’ market share to its awards and accolades.
Below, you will see NAIC’s data on Farmers’ market shares for the last four years.
The company’s market share has decreased steadily over the last four years. Several factors could be in play, such as increased premiums, customer dissatisfaction, and more brand recognition from competitors.
Farmers has several options if you want to access information or get in touch with someone about your car insurance policy.
- Online — You can find quotes and more online at Farmers’ website.
- Agents — You can talk to agents by texting, calling, or emailing.
- Apps — Farmers offers a mobile app, through which you can access your policy information and contact agents.
Car insurance companies do whatever it takes to grab your attention, and Farmers is no exception.
Consumers have been covered for:
and also covered for:
This form of advertising is a great way to tell a story. Even though your situation might not be as extreme as some of these examples, humor can forge an emotional bond between a consumer and a company.
The company’s general approach to advertising is to present itself as the company that can be trusted because it’s been around forever and covered just about anything imaginable.
– Investment in the Community
Farmers is proud to give back to the community. The video below shows how the company is doing just that.
Farmers has a long history of community involvement through corporate giving and community outreach programs. They have created what is known as Farmers Pillars of Corporate Responsibility, including assisting with disaster resilience, education, and civic engagement.
The company also supports a unique program called Suits for Soldiers that provides professional clothing to veterans and military members to ease the move back to civilian life.
– Employee Demographics
Almost 60 percent of Famers employees have been with the company for up to 10 years, according to Great Places to Work. Fourteen percent have been with the company for more than 20 years.
Company employees, in general, have a good impression of the company. The company made the 2019 Fortune list of the Best Places to Work at number 91 and ranked at number 26 among insurance and financial services companies.
83% of Farmers employees surveyed say it’s a great place to work.
The workforce is relatively diverse in terms of age, with 39 percent born before 1997, and 40 percent born between 1965 and 1980.
– Awards and Accolades
In 2018, Insurance Nexus named Farmers their Carrier of the Year, an award presented to the company that has shown exceptional innovation in claims int he previous year.
According to Comparably.com, in 2017, the company also won awards for:
- Top company rated culture
- Top company CEO
- Top company for women
The company prides itself on helping its employees and helping others in the community.
Cheap Car Insurance Rates
We partnered with Quadrant Data to bring you this information. Here are two things to keep in mind.
- Many variables can affect what you pay. Your rate will differ from what is listed below
- Farmers has discounts and options that may help offset the cost
– Rates By State
Farmers is available in every state. Their rates vary, sometimes below and sometimes above average, and can be further affected by factors like driving record.
We’ll take a look at several samples of the insurance provider’s rates covering a variety of scenarios to see where they offer their cheapest premiums.
|State||Farmers||Average by State|
|Alaska||Data Not Available||$3,421.51|
|Connecticut||Data Not Available||$4,618.92|
|District of Columbia||Data Not Available||$4,439.24|
|Delaware||Data Not Available||$5,986.32|
|Florida||Data Not Available||$4,680.46|
|Georgia||Data Not Available||$4,966.83|
|Kentucky||Data Not Available||$5,195.40|
|Louisiana||Data Not Available||$5,711.34|
|Maryland||Data Not Available||$4,582.70|
|Massachusetts||Data Not Available||$2,678.85|
|Mississippi||Data Not Available||$3,664.57|
|North Carolina||Data Not Available||$3,393.11|
|New Hampshire||Data Not Available||$3,151.77|
|New York||Data Not Available||$4,289.88|
|Pennsylvania||Data Not Available||$4,034.50|
|Rhode Island||Data Not Available||$5,003.36|
|Texas||Data Not Available||$4,043.28|
|Virginia||Data Not Available||$2,357.87|
|Vermont||Data Not Available||$3,234.13|
|West Virginia||Data Not Available||$2,595.36|
The most expensive states to carry Farmers Insurance are Michigan and New Jersey where rates are thousands higher than lower-priced states like Ohio and Tennessee.
– Rates Compared to Other Companies
Here’s a look at Farmers compared to nine other top companies on a state-by-state basis.
|State||Average by State||Allstate||American Family||Farmers||Geico||Liberty Mutual||Nationwide||Progressive||Travelers||USAA|
|Alaska||$3,421.51||$3,145.31||$4,153.07||Data Not Available||$2,879.96||$5,295.55||Data Not Available||$3,062.85||Data Not Available||$2,454.21|
|Alabama||$3,566.96||$3,311.52||Data Not Available||$4,185.80||$2,866.60||$4,005.48||$2,662.66||$4,450.52||$3,697.80||$2,124.09|
|Arkansas||$4,124.98||$5,150.03||Data Not Available||$4,257.87||$3,484.63||Data Not Available||$3,861.79||$5,312.09||$5,973.33||$2,171.06|
|Arizona||$3,770.97||$4,904.10||Data Not Available||$5,000.08||$2,264.71||Data Not Available||$3,496.08||$3,577.50||$3,084.74||$3,084.29|
|California||$3,688.93||$4,532.96||Data Not Available||$4,998.78||$2,885.65||$3,034.42||$4,653.19||$2,849.67||$3,349.54||$2,693.87|
|Colorado||$3,876.39||$5,537.17||$3,733.02||$5,290.24||$3,091.69||$2,797.74||$3,739.47||$4,231.92||Data Not Available||$3,338.87|
|Connecticut||$4,618.92||$5,831.60||Data Not Available||Data Not Available||$3,073.66||$7,282.87||$3,672.34||$4,920.35||$6,004.29||$3,190.00|
|District of Columbia||$4,439.24||$6,468.92||Data Not Available||Data Not Available||$3,692.81||Data Not Available||$4,848.98||$4,970.26||Data Not Available||$2,580.44|
|Delaware||$5,986.32||$6,316.06||Data Not Available||Data Not Available||$3,727.29||$18,360.02||$4,330.21||$4,181.83||$4,182.36||$2,325.98|
|Florida||$4,680.46||$7,440.46||Data Not Available||Data Not Available||$3,783.63||$5,368.15||$4,339.60||$5,583.30||Data Not Available||$2,850.41|
|Georgia||$4,966.83||$4,210.70||Data Not Available||Data Not Available||$2,977.20||$10,053.44||$6,484.90||$4,499.22||Data Not Available||$3,157.46|
|Hawaii||$2,555.64||$2,173.49||Data Not Available||$4,763.82||$3,358.86||$3,189.55||$2,551.83||$2,177.93||Data Not Available||$1,189.35|
|Idaho||$2,979.09||$4,088.76||$3,728.79||$3,168.28||$2,770.68||$2,301.51||$3,032.19||Data Not Available||$3,226.29||$1,877.61|
|Indiana||$3,414.97||$3,978.81||$3,679.68||$3,437.55||$2,261.07||$5,781.35||Data Not Available||$3,898.00||$3,393.75||$1,630.86|
|Kentucky||$5,195.40||$7,143.92||Data Not Available||Data Not Available||$4,633.59||$5,930.97||$5,503.23||$5,547.63||$6,551.68||$2,897.89|
|Louisiana||$5,711.34||$5,998.79||Data Not Available||Data Not Available||$6,154.60||Data Not Available||Data Not Available||$7,471.10||Data Not Available||$4,353.12|
|Maine||$2,953.28||$3,675.59||Data Not Available||$2,770.15||$2,823.05||$4,331.39||Data Not Available||$3,643.59||$2,252.97||$1,930.79|
|Maryland||$4,582.70||$5,233.17||Data Not Available||Data Not Available||$3,832.63||$9,297.55||$2,915.69||$4,094.86||Data Not Available||$2,744.14|
|Massachusetts||$2,678.85||$2,708.53||Data Not Available||Data Not Available||$1,510.17||$4,339.35||Data Not Available||$3,835.11||$3,537.94||$1,458.99|
|Michigan||$10,498.64||$22,902.59||Data Not Available||$8,503.60||$6,430.11||$20,000.04||$6,327.38||$5,364.55||$8,773.97||$3,620.00|
|Minnesota||$4,403.25||$4,532.01||$3,521.29||$3,137.45||$3,498.54||$13,563.61||$2,926.49||Data Not Available||Data Not Available||$2,861.60|
|Missouri||$3,328.93||$4,096.15||$3,286.90||$4,312.19||$2,885.33||$4,518.67||$2,265.35||$3,419.14||Data Not Available||$2,525.78|
|Mississippi||$3,664.57||$4,942.11||Data Not Available||Data Not Available||$4,087.21||$4,455.94||$2,756.53||$4,308.85||$3,729.32||$2,056.13|
|Montana||$3,220.84||$4,672.10||Data Not Available||$3,907.55||$3,602.35||$1,326.11||$3,478.26||$4,330.76||Data Not Available||$2,031.89|
|North Carolina||$3,393.11||$7,190.43||Data Not Available||Data Not Available||$2,936.69||$2,182.71||$2,848.03||$2,382.61||$3,132.66||Data Not Available|
|North Dakota||$4,165.84||$4,669.31||$3,812.40||$3,092.49||$2,668.24||$12,852.83||$2,560.35||$3,623.06||Data Not Available||$2,006.80|
|Nebraska||$3,283.68||$3,198.83||$2,215.13||$3,997.29||$3,837.49||$6,241.52||$2,603.94||$3,758.01||Data Not Available||$2,330.78|
|New Hampshire||$3,151.77||$2,725.01||Data Not Available||Data Not Available||$1,615.02||$8,444.41||$2,491.10||$2,694.45||Data Not Available||$1,906.96|
|New Jersey||$5,515.21||$5,713.58||Data Not Available||$7,617.00||$2,754.94||$6,766.62||Data Not Available||$3,972.72||$4,254.49||Data Not Available|
|New Mexico||$3,463.64||$4,200.65||Data Not Available||$4,315.53||$4,458.30||Data Not Available||$3,514.38||$3,119.18||Data Not Available||$2,296.77|
|New York||$4,289.88||$4,740.97||Data Not Available||Data Not Available||$2,428.24||$6,540.73||$4,012.93||$3,771.15||$4,578.79||$3,761.69|
|Oklahoma||$4,142.33||$3,718.62||Data Not Available||$4,142.40||$3,437.34||$6,874.62||Data Not Available||$4,832.35||Data Not Available||$3,174.15|
|Pennsylvania||$4,034.50||$3,984.12||Data Not Available||Data Not Available||$2,605.22||$6,055.20||$2,800.37||$4,451.00||$7,842.47||$1,793.37|
|Rhode Island||$5,003.36||$4,959.45||Data Not Available||Data Not Available||$5,602.63||$6,184.12||$4,409.63||$5,231.09||$6,909.45||$4,323.98|
|South Carolina||$3,781.14||$3,903.43||Data Not Available||$4,691.85||$3,178.01||Data Not Available||$3,625.49||$4,573.08||Data Not Available||$3,424.77|
|South Dakota||$3,982.27||$4,723.72||$4,047.47||$3,768.80||$2,940.29||$7,515.99||$2,737.66||$3,752.81||Data Not Available||Data Not Available|
|Tennessee||$3,660.89||$4,828.85||Data Not Available||$3,430.07||$3,283.42||$6,206.69||$3,424.96||$3,656.91||$2,738.52||$2,739.28|
|Texas||$4,043.28||$5,485.44||$4,848.72||Data Not Available||$3,263.28||Data Not Available||$3,867.55||$4,664.69||Data Not Available||$2,487.89|
|Utah||$3,611.89||$3,566.42||$3,698.77||$3,907.99||$2,965.57||$4,327.76||$2,986.57||$3,830.10||Data Not Available||$2,491.10|
|Virginia||$2,357.87||$3,386.80||Data Not Available||Data Not Available||$2,061.53||Data Not Available||$2,073.00||$2,498.58||Data Not Available||$1,858.38|
|Vermont||$3,234.13||$3,190.38||Data Not Available||Data Not Available||$2,195.71||$3,621.08||$2,128.21||$5,217.14||Data Not Available||$1,903.55|
|Washington||$3,059.32||$3,540.52||$3,713.02||$2,962.00||$2,568.65||$3,994.73||$2,129.84||$3,209.52||Data Not Available||$2,262.16|
|West Virginia||$2,595.36||$3,820.68||Data Not Available||Data Not Available||$2,120.80||$2,924.39||Data Not Available||Data Not Available||Data Not Available||$1,984.62|
|Wisconsin||$3,606.06||$4,854.41||$1,513.27||$3,777.49||$3,926.20||$6,758.85||$5,224.99||$3,128.91||Data Not Available||$2,975.74|
|Wyoming||$3,200.08||$4,373.93||Data Not Available||$3,069.35||$3,496.56||$1,989.36||$3,187.20||$4,401.17||Data Not Available||$2,779.53|
Michigan and New Jersey have the highest rates under Farmers insurance plans, nearly $5,000 above some states.
– Male vs. Female Car Insurance Rates
Here’s how Farmers’ annual rates based on demographics compare to other top insurance carriers in the country. These averages are national, so where you live could affect your rates.
|Group||Married 35-year old female||Married 35-year old male||Married 60-year old female||Married 60-year old male||Single 17-year old female||Single 17-year old male||Single 25-year old female||Single 25-year old male|
– Rates by Make and Model
What vehicle you drive can also have an impact on your car insurance. Below, we show you what you can expect to pay for five specific models from Farmers and its competitors.
|Make And Model||USAA||Geico||State Farm||American Family||Nationwide||Progressive||Farmers||Travelers||Allstate||Liberty Mutual|
|2015 Ford F-150|
Lariat SuperCab with 2WD 6.5 foot bed and 2.7L V6
|2015 Honda Civic Sedan|
LX with 2.0L 4cyl and CVT
|2015 Toyota RAV4|
|2018 Ford F-150|
Lariat SuperCab with 2WD 6.5 foot bed and 2.7L V6
|2018 Honda Civic Sedan|
LX with 2.0L 4cyl and CVT
|2018 Toyota RAV4|
Good news if you drive a 2015 Toyota RAV4, because of the six vehicles listed, it has the cheapest rates.
– Average Annual Premiums by Commute
If you drive more than 12,000 miles a year, you may also see your car insurance rates start to rise.
|Group||10 miles commute / 6,000 annual mileage||25 miles commute / 12,000 annual mileage|
Farmers customers can expect to pay the third-highest rates when it comes to their commute. Other factors such as living in a rural or urban area could also contribute to the cost of your insurance,
– Coverage Level Rates
You might think that having the lowest minimum coverage in your state is the best way to ensure you and your family are protected. But that’s not necessarily the case, because sometimes the difference in low to high coverage is less than you think.
Check out the table below to see the differences in coverage in your state.
Up next, we discuss how your credit score could affect what you pay for car insurance with Farmers.
– Credit History Rates
Besides not being able to secure a car loan or a mortgage, poor credit can also have an impact on how much you pay for car insurance. The table below reflects what you’ll pay for car insurance if you have good, fair, or poor credit. Of course, these are estimates, and your rates may be different based on your situation.
The average credit score in the U.S. is 675. If your credit score is lower than this, you may face increased rates on car insurance. In some states, poor credit can raise your rates by thousands of dollars.
– Driving Record Rates
If you get a speeding ticket, have an accident, or get a DUI, your rates with Farmers will increase in most states.
The table below shows rates with these three violations compared to the rate for a clean record.
|Group||Clean record||With 1 speeding violation||With 1 accident||With 1 DUI|
Coverage Offered By Farmers
Farmers offer the same coverage as all of the other companies do, and in some cases, at a higher rate. Let’s take a look at standard insurance terms and go into detail about what they mean. Some companies advertise about coverage under every scenario imaginable, but what is that actual coverage called?
Infinity and beyond coverage?
We know, it can be confusing, so that’s why we’ve compiled a list of common coverages with a brief explanation. Different coverage types fall into four basic categories:
– When you are at fault:
Liability coverage covers the physical damages you inflict upon another vehicle and the bodily injuries sustained by all individuals in the other vehicle
– When you are not at fault:
Uninsured and Underinsured Motorist Coverage covers your expenses if the at-fault driver has little or no liability coverage.
– Vehicle Protection:
- Collision Coverage – covers vehicle repairs or replacement after an accident
- Comprehensive Coverage – includes what most would consider “out of our control” such as storm damage, hitting an animal, and more
- Emergency Road Service – covers standard roadside services like tire changes, jump starts, and lockout services
- Rental Reimbursement Coverage – includes a rental car while yours is getting repaired
- Mechanical Breakdown Coverage – covers parts and systems failure of your vehicle that is not caused by normal wear and tear or improper maintenance
– Personal Protection:
- Medical Payments Coverage – covers medical and funeral expenses of those in your vehicle
- Personal Injury Protection – covers costs incurred from injuries to yourself and lost wages no matter who is at fault
- Umbrella Policy – covers just about anything else you could be held liable for, but most commonly used if a lawsuit is filed against you
Farmers’ extensive list of auto insurance coverages means you can tailor a car insurance plan to meet your needs.
– Additional Car Insurance Options
Depending on where you live, some of the above may be optional coverages. Farmers also have a good selection of additional coverage, including the most popular options
- Towing and Roadside Assistance
- Rental Reimbursement
- New Car Replacement
- Rideshare insurance
- Classic and collector car coverage
- Customized Equipment
- Personal Liability Umbrella
- Accident Forgiveness
- Loss of Use (flat fee coverage)
- Glass Buy-Back
- Original Equipment Manufacturer (OEM) Parts
Farmers’ list of options is more extensive than some other providers and includes some unique options. The Loss of Use coverage, in particular, stands out since it will pay not just for a rental vehicle, but also for costs like taxi or rideshare fares.
It pays out one flat amount you can use however you like to get around while your car is being repaired.
Also, exclusive to Farmers is the Farmers Car Shopping Service TRUECar, which is the company’s vehicle purchasing service. This program helps make shopping for a new or used car more manageable and can provide a lower purchase price as well as other benefits.
The Farmers Guaranteed Repair Program connects customers with approved repair shops that will offer guaranteed work and direct claims service.
– Area of Operation
Farmers insurance company provides auto insurance policies in all 50 states. Policies and discounts vary by state, but you shouldn’t have any trouble locating a Farmers insurance branch near you.
– Discounts Offered
We’ve already learned that Farmers’ basic rate is more expensive than some other insurance companies. Which is why we want to look at possible discounts offered by the company.
Discounts can help bring costs down, making car insurance more affordable. Below is a list of possible discounts from Farmers.
- Adaptive Headlights
- Anti-lock Brakes
- Claim Free
- Continuous Coverage
- Daytime Running Lights
- Defensive Driver
- Distant Student
- Driver’s Ed
- Early Signing
- Electronic Stability Control
- Family Plan
- Farm Vehicle
- Federal Employee
- Full Payment
- Garage Storing
- Good Student
- Green Vehicle
- Low Mileage
- Multiple Policies
- Multiple Vehicles
- Newer Vehicle
- Paperless Documents
- Paperless/Auto Billing
- Passive Restraint
- Senior Driver
- Safe Driver
- Utility Vehicle
- Switching Provider
- Vehicle Recovery
- VIN Etching
These discounts aren’t available in all states, so be sure to ask your agent about what options you qualify for based on your situation.
– What’s Missing at Farmers
We know that Farmers offers a lot of discounts, but the company is notably missing a significant discount that most other providers give.
Farmers doesn’t have a discount for having good credit, which is an option that is available at most providers.
Canceling Your Policy
Over time, there may be occasions when you may need to cancel or adjust your insurance policy with Farmers. Here are four examples which may apply to you:
- Selling a car and not replacing it
- Storing a classic or antique vehicle
- A teen is heading to college and will no longer be driving the car
- A car has been paid off and no longer requires comprehensive cover
But what if you want to cancel your policy for other reasons such as customer dissatisfaction, rates that are too high, or you’re moving geographic locations?
Here’s what you need to know:
– How to Cancel
You’ll need to pick up the phone and call your local agent if you want to cancel your policy. Farmers’ website does allow you to modify or change some policies but doesn’t allow for canceling a policy.
– Is There a Cancellation Fee?
Farmers don’t generally charge a cancellation fee but could if state law allows it. The company will also prorate any unused portion of your paid premium and refund you the difference.
– When Can I Cancel?
Don’t cancel your policy until you’ve secure representation with another company. Even a one day lapse in coverage can cause unwanted headaches and possible fines in some states. The cancellation will go into effect at midnight the following day after your policy expires or whatever day you have chosen to end the policy.
How To Make a Claim
Uh, oh. You’ve been in an accident and need to file a claim. How does that work?
– Ease of Making a Claim
Well, Farmers makes it easy with these simple steps:
- Online through the Farmers website
- Via the Farmers mobile app
- Calling the 24/7 claims phone number at 1-800-345-7764
- Find an agent locally to get help with your claim.
Now, that we’ve shown you how to file a claim, let’s look at how Farmers pays out claims to its customers. Loss ratios can give us some insight into the answer to that question.
– Premiums Written and Loss Ratio
The information below comes from NAIC and shows the premiums written by Farmers compared to its loss ratio over four years.
|PRIVATE PASSENGER AUTO||2015||2016||2017||2018|
The company has shown consistent growth over the lookback period, which means it’s attracting more customers. The loss ratio, though, has declined slightly.
What exactly is a loss ratio?
The decrease in Farmers’ loss ratio could mean that the company is paying out fewer claims, or it could mean that in those years, Farmers’ customers were in fewer accidents. Conversely, the industry total loss ratio also dropped in that period from 71.84 percent to 64 percent.
How to Get a Quote Online
Farmers online quoting system allows you to compare their rates to other companies before you buy, and without the need to call an agent.
– Is the Farmers Fast Quote Service accurate?
The Farmers Insurance Company developed the Farmers Fast Quote Service to help consumers get rate information in five minutes or less.
By asking specific questions that are designed to help motorists get the most savings in the shortest period of time, Farmers Insurance Company is able to offer car insurance quotes in less time than most of its competitors.
If you have a few minutes to spare, you can use the Farmers Fast Quote Service to get a personalized auto insurance quote.
Once you have received the information requested, you can go on to buy a Farmers car insurance policy or continue to compare rates elsewhere.
– Have Your Info Ready
Quotes can be started right from the Farmers home page. Before you begin the process, it may be helpful to have the following information on hand to assure the accuracy of your quote:
- License plate number
- Driver’s license number
- Vehicle identification number (VIN)
- Odometer reading
- Purchase date
- Current insurance information
– Just Enter Your Zip Code
To get started, you will need to enter your zip code.
– Enter Your Personal Information
The next page will ask you to enter your name, address, date of birth, and gender, and also ask if you are currently insured.
Farmers will then use this information to pull up records for your name and address, starting with the information about your vehicles. You can select from the list of vehicles or add any that aren’t listed.
– Enter Driver Information
Next, you will confirm driver information, and after this, the quoting system will ask for your email address and your phone number. To get as accurate a quote as possible, be sure to fill out all required information about your vehicle and driving record.
– Connect to a Local Agent
At this point, Farmers will pass your contact information to the local agent assigned to your quote, and they’ll follow up either on the phone or via email.
Like most agent-driven insurance companies, Farmers counts on agents to close the deal.
If you aren’t willing to enter your contact information here, you won’t be able to complete the quote online. This step is also the point where Farmers will ask for your social security number, but entering it is optional.
Farmers Website and App
– Farmers Website
The Farmers website is well-designed, and it’s easy to locate the most common pieces of information. Drop-down menus take visitors directly to product details, claims procedures, and company information.
The front-page quote box takes you right to the quote system if you’re looking for numbers.
The website does lack some detail, particularly in the area of product details. The site doesn’t provide a lot of clear information on the coverage options, and we found we had to dig a bit for discount information. Even then, the amount of each discount wasn’t listed.
– Farmers Mobile App
The Farmers® Mobile App can be downloaded free for iPhone or Android. It offers the following features:
- Access to policy details
- Electronic proof of insurance
- Claims filing and tracking
- Billing and payments
- Agent contact
The app has a 4.8 rating in the iTunes app store, and a 3.9 rating on the Google Play store. Most users declare it easy to use, although a few report difficulty with launching the app and registering for an account.
– Other App Features
According to the Farmers’ website, here are other convenient options available on the app:
- Stay connected to your agent
- Go Paperless
- Report a claim
- Receive billing alerts via push notification
Pros and Cons
Now that we have covered everything you need to know about Farmers insurance let’s check out the biggest takeaways in terms of pros and cons.
|Available in all 50 U.S. States||Loss ratio has risen in recent years|
|Excellent consumer ratings||Moody's and S&P's ratings projected negative outlooks|
|Wide range of coverage options||Lacking some key discount options|
The Bottom Line
We’ve shown you everything you need to know about Farmers, so you can decide whether they are right for you. With Farmers, they may have seen it all and covered it, but you certainly don’t want to pay too much for something you may never need.
One thing to consider is that everyone’s needs are different, and rates can vary significantly based on individual factors.
As thorough as this guide is, we still strongly suggest that you shop around with your personal details and specific vehicle details before you choose an auto insurance company.
Frequently Asked Questions (FAQ)
Do you have some questions about Farmers? We have a few more common questions and answers here, and you can head over to the Farmers website for more.
– How do I qualify for the Good Student Discount at Farmers?
Farmers offer the Good Student discount to anyone who has less than nine years of driving experience and meets one or more of the following criteria:
- maintains a B average
- Has a GPA of 3.0 or higher
- Is in the top 20 percent of their class
- Is on a Dean’s List or Honor Roll
You’ll need to present proof in the form of transcripts or other documentation and re-qualify at regular intervals.
– Can I choose my own Farmers agent or change agents?
Yes. You can select a different agent from the one chosen for you before taking out a policy. You can also request that your policies, once in force, be transferred to a different agent.
After you do take out a policy with a specific agent, Farmers won’t change your agent without your permission, unless your agent is no longer working with Farmers.
– Can I quote my auto and home together to see the discount?
Yes, Farmers’ quoting system allows you to run quotes for both your cars and your home at the same time. You will be able to see what the discount would be for the auto policy while also comparing rates on home insurance.
Now that you’ve made it through our extensive review of Farmers, you are prepared to decide if they are the right company for you.
Get quotes today to find out how much you could save on car insurance. Get started by simply entering your zip code in our free comparison tool.