Allstate vs Farmers insurance can be a tough choice. Allstate is regarded as the number 2 biggest insurance provider while Farmers is ranked number 3.
Allstate has more than 37,000 employees serving its 17 million insurance policyholders.
Farmers provides approximately 15 million policyholders with insurance that are served by about 20,000 employees.
Selecting between these 2 leading competitive insurance firms becomes a lot easier when you have factual information to make a fair comparison.
Read on to complete this Farmers Allstate comparison and then enter your zip in to start your free car insurance comparison!
Allstate Insurance Keeps Growing Over 7 Decades
Allstate’s headquarters are in Northbrook, Illinois and has been selling insurance since 1931 as a part of Sears, Roebuck and Company. Today, Allstate runs 15 companies around the United States and in Canada. It products include:
- Homeowners insurance
- Automobile insurance
- Condominium insurance
- Renters insurance
- Life insurance
- Long term care insurance
- Estate planning products
- Mutual fund investments
Allstate also has an accident-free discount option if there are no “moving violations” within the previous 3 years.
How Does Allstate Rank In Customer Service?
Several studies have been done on Allstate’s quality of customer service. Here the results of a couple of major consumer reporting companies.
J.D Powers and Associates nationwide insurance report in 2008 classified Allstate as a strictly average insurance provider. Allstate’s pricing rated below average but the policies it offered and their payment and billing system were showd as above average. Their average rating was determined on a scale of 1 to 5, with 1 as poor and 5 as among the best.
- Prices – 2/5
- Insurer contact – 3/5
- Customer general experience – 3/5
- Payment and billing – 4/5
- Policies offered – 4/5
A.M. Best ranked Allstate as a superior A+ provider and Standard and Poor’ gave an AA- very strong rating.
Farmers Insurance Group Of Companies: 80 Years To Prosperity
In 1928, Farmers Insurance began by 2 rural residents of Los Angeles, California. It was initially called the Farmers Automobile Inter-Insurance Exchange. It is still based in Los Angeles, although Farmers has a parent company called Zurich Financial Services in Sweden. Today, Farmers Insurance provides insurance products in 41 states within the US. Here is a sample:
- Auto insurance
- Collectible auto insurance
- Whole life insurance
- Homeowners insurance
- Renter insurance
- Motorcycle insurance
- Boat insurance
- Commercial real estate insurance
Farmers Customer Service Rating
Farmers Insurance has shown below average to average ratings in recent studies. According to Consumer reports Farmers insurance has one of the worst companies to pay on its claims. It was described as being “tight fisted” by Consumer Reports as well.
A customer satisfaction study performed by J.D. Powers & Associates in 2008 showed Farmer’s ratings as the following:
- General experience – 3 out of 5
- Prices – 2 out of 5
- Insurer contact – 3 out of 5
- Payment and billing – 2 out of 5
- Policies offered – 3 out of 5
Out of a total score of 13 with a potential of 20, Farmers customer satisfaction ratings showed average to below average compared to other insurance companies.
Farmers or Allstate?
Should you buy car insurance from Farmers or Allstate? Well, no one company is the best for everyone so why not shop them all? Enter your zip for your free car insurance comparison now!