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Allstate or Progressive?

Here's what you need to know...
  • Allstate and Progressive are both well-known and well-respected insurance companies
  • Each company has distinct features that may appeal to you
  • Before deciding on an insurance provider, be sure to shop around to find what works best for you

When you are trying to choose between Allstate and Progressive, it can make a huge difference if you already know some facts and information about each insurance company.

Below are several critical facts and background information to help you make a more educated choice.

Read through this comparison and then enter your zip code to start your own car insurance comparison!

How Big Is Allstate?

Right behind State Farm, Allstate is the second auto insurance company in the United States. Allstate’s total amount of revenue was 29.4 billion in 2008.

Their property liability business made $26.8, the financial services earned $2.58 billion and $32 million was made by their corporate and other divisions.

How Allstate Insurance Has Grown

Allstate started as a division of Sears & Roebuck in 1931, and is based in Northbrook, Illinois. Allstate has become an independent insurance company that provides 13 different types of insurance along with other products and services, including:

  1. Life insurance
  2. Commercial insurance
  3. Homeowners insurance
  4. Automobile insurance
  5. Retirement products
  6. Investment products
  7. Banking services

Allstate’s Customer Satisfaction Rating

A major consumer reporting company, A.M. Best, rated Allstate as superior or A+. Another company that evaluates insurance customer service, is J.D. Power and Associates. This company performed a “2008 National Insurance Study” that showed Allstate as average.

Their study rated each category on a 1 to 5 scale, 1 being “poor” and 5 “among the best”. These are the results:

  • Prices offered – 2
  • Experience overall – 3
  • Policies provided – 4
  • Insured being contracted – 3
  • Payment and billing – 4

Progressive Insurance Company’s Development

Progressive Casualty Insurance company was started by Joe Lewis and Jack Green in 1937. It is based in Mayfield Village in Ohio. Progressive has more than 10 million active auto policyholders in the United States. In 2009, Progressive began offering auto insurance in Australia.

Progressive: Unique Services

Progressive was first to provide automobile insurance available online.

They also introduced an unique pet coverage in 2007.

Their pet coverage is for cats and dogs that become injured in an automobile collision and is provided at no charge. Progressive also provides fast quotes and rate comparisons among insurance competitors.

How Does Progressive Rank Among Consumers?

In a study that rated website performance and design done by Keynote, Progressive earned “top honors.” This rating was submitted regardless of the complaints recorded by customer feedback websites.

Progressive insurance customer service was given an A+ (superior) by A.M. Best company. This was based on Progressive’s financial stability and how well they paid claims.

In 2008, J.D. Power and Associates also conducted a Progressive consumer survey, using the identical 1 to 5 scale as with Allstate. Here are the results:

  • Experience in general – 3
  • Policies provided – 3
  • Payment and billing – 3
  • Prices – 3
  • Insured being contacted – 3

With the J.D. Power rating, Allstate appeared little above average with a 3.2 rating and Progressive maintained a 3.0.

Allstate/Progressive Comparison

When you do your own personal Progressive and Allstate car insurance comparison, be sure to enter your zip on this page to compare quotes from many different companies so you can find cheap car insurance rates. Get started now!

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