Amica vs Liberty Mutual Auto Insurance

Compare auto insurance for Amica vs Liberty Mutual by looking at customer service ratings and coverage. Both offer various coverage options and have high ratings by J.D. Power and Associates for great customer service.

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Zaneta Wood, Ed.S. has over 15 years of experience in research and technical writing bringing a keen understanding of data analysis and information synthesis to reach a wide variety of audiences. She studied adult education and instructional technology at Appalachian State University as well as technical and professional communication at East Carolina University. Zaneta has prepared technical p...

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Joel Ohman is the CEO of a private equity backed digital media company. He is a CERTIFIED FINANCIAL PLANNER™, author, angel investor, and serial entrepreneur who loves creating new things, whether books or businesses. He has also previously served as the founder and resident CFP® of a national insurance agency, Real Time Health Quotes. He has an MBA from the University of South Florida. Jo...

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Reviewed by Joel Ohman
Founder & CFP®

UPDATED: Sep 8, 2021

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Here's what you need to know...

  • Amica is a national company that boasts positive ratings in customer service
  • Liberty mutual is the fourth-largest insurance company in the United States
  • Both companies offer various types of car insurance to fit most customers’ needs


Amica and Liberty Mutual have one thing in common: the types of insurance they provide. They both provide life insurance, automobile, and homeowner’s insurance. No matter what accidents happen in life, they’d each have you covered in a number of ways.

Though they are different in some aspects, these companies have the same goal of providing customers with the best insurance coverage possible.

Both Amica and Liberty Mutual realize it’s a consumer-driven market. Having excellent customer service and a wide range of coverage options while maintaining affordability is important in order to succeed as a business.

Check out the comparison below and then use the FREE quote tool on this page to compare car insurance rates from multiple companies!

What is the history like behind Amica?

Located in a small town called Lincoln, Rhode Island, Amica was founded in 1907, and currently employs about 3,000 people across the nation to provide customer care. They offer multiple types of coverage, rather than focusing on a single policy type, in order to cater to a broader customer base.

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What is Amica’s customer service like?

Amica has won numerous awards from J.D. Power and Associates for customer service and having a smooth claims process. They have a high customer satisfaction rating as well.

What is Liberty Mutual like as a company?

Liberty Mutual, on the other hand, was founded in Boston, Massachusetts, in 1912. They also have high rankings with J.D. Power.

Liberty Mutual is the fourth-largest insurer in the United States.

They are an international company that employs over 45,000 people all over the world. Because of the company’s size, their customer service sometimes takes a hit. Chances are the bigger the company, more than likely you’ll run into a sour customer experience at some point, though that’s not indicative of an overall bad company. You’ll want to take a look at consumer reports before judging a company on a single negative experience.

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What are some key facts and figures to know about Amica?

  • Amica is relatively small compared to Liberty Mutual.
  • Amica provides various insurance policies which include home, auto, and life insurance
  • Amica has won numerous awards from J.D Power and Associates.
  • Amica ranked 983 in the Fortune 1000 in 2015
  • Amica has been given the highest rating from A.M Best Company of A++
  • Amica was recognized as “Customer Service Champ” by Bloomberg BusinessWeek
  • Amica was named in the prestigious list of Ward’s 50 top performing life-health insurance companies.

So if you prefer smaller businesses where you feel like they care more about their customers, then Amica may be right up your alley.

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Are there any facts and figures about Liberty Mutual?

  • Liberty Mutual is the eighth-largest insurance provider of home and auto insurance.
  • Liberty Mutual ranked 78 in Fortune 500 in 2015
  • Liberty Mutual was recognized for customer service excellence by J.D. Power and associates.
  • Liberty Mutual was awarded the Corporate Excellence Award by Equip for Equality.
  • Liberty Mutual has offices in 900 locations across the world.

If you’re still wondering which one might be the best fit for you, it all comes down to personal variables. A lot of people base who they choose off what their annual premium would be, unless you want to pay per month. Sometimes that means going with the company that offers the most discounts, even if that means getting standard coverage. Further still, customers want to see excellent ratings when it comes to dealing with the company in times of need. An online quote can help, but you’ll need to look farther than just price when choosing who to insure with.

What are the key differences between Liberty Mutual and Amica?

Liberty Mutual has 15 times more employees than Amica’s 3,000 and is an international company. Amica is a mutual insurance firm that consistently ranks above average in J.D. Power and associates.

Whatever firm you choose, make sure you choose wisely. Car insurance is an important purchase.

Commitment to a company should only be done after proper research to ensure the company–and the coverage offered–will consistently meet your needs.

Compare quotes from many top companies. Enter your zip code to start now!

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