American States Car Insurance Review [2020]

American States Preferred car insurance is a division of Liberty Mutual and sells insurance in all 50 states. American States has an "A" financial rating from A.M. Best.

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Zaneta Wood, Ed.S. has over 15 years of experience in research and technical writing bringing a keen understanding of data analysis and information synthesis to reach a wide variety of audiences. She studied adult education and instructional technology at Appalachian State University as well as technical and professional communication at East Carolina University. Zaneta has prepared technical p...

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Joel Ohman is the CEO of a private equity backed digital media company. He is a CERTIFIED FINANCIAL PLANNER™, author, angel investor, and serial entrepreneur who loves creating new things, whether books or businesses. He has also previously served as the founder and resident CFP® of a national insurance agency, Real Time Health Quotes. He has an MBA from the University of South Florida. Jo...

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Reviewed by Joel Ohman
Founder & CFP®

UPDATED: Jan 26, 2021

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Company Details
Address: 350 East 96th Street
City: Indianapolis
State: IN
ZIP Code: 46240
Phone Number: 800-332-3226
Year Founded: 1979
AM Best Rating: A (Excellent)
Company Rating 0 (0 reviews)

Here's what you need to know...

  • American States has good ratings concerning their financial strength from A.M. Best and TheStreet.com
  • American States is part of the better-known company, Liberty Mutual Insurance
  • Complaints issued against Liberty Mutual are considered to be an average amount
  • Some consumers find the claims process and premium increases difficult to overcome with American States

American States Insurance Company is a division of the nationally known Liberty Mutual Insurance Companies.

American States Insurance is based in Indianapolis, Indiana and can write policies in any state nationwide.

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American States Insurance Company’s Rating Score

A.M. Best, an independent insurance ratings giant, gives American States an A for excellent for their current financial strength.

The future outlook for the company is considered to be poor both in regards to financial stability and its capacity to continue to meet financial obligations.

However, TheStreet.com, another insurance reviewer, gave American States a good or B- rating for financial strength.

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American States Insurance Company’s Complaint Record

A J.D. Powers and Associates report listed Liberty Mutual as an average insurance provider, meaning that they receive an average ratio of complaints to policies written.

However, the American Association for Justice listed them as one of the worst insurers mainly due to its tendency to force customers to use designated repair facilities.

While most Liberty Mutual companies have average complaint ratios, you can easily find specific complaints about Liberty Mutual companies like American States Insurance.

Many consumer complaints deal with difficulties with the claims process, problems with details of the policy, and premium increases.

If you are looking for car insurance, American States Insurance Company may be a good choice if they are competitively priced.

To get specific quotes from a variety of insurers to help you make the right choice in car insurance, use our free auto insurance quote tool today!

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