Arch Insurance Company Car Insurance Review [2021]

Arch car insurance is a relatively young Canadian company. Arch Insurance only services business clients and has an A+ rating from AM Best for its financial strength.

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A former insurance producer, Laura understands that education is key when it comes to buying insurance. She has happily dedicated many hours to helping her clients understand how the insurance marketplace works so they can find the best car, home, and life insurance products for their needs.

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Joel Ohman is the CEO of a private equity backed digital media company. He is a CERTIFIED FINANCIAL PLANNER™, author, angel investor, and serial entrepreneur who loves creating new things, whether books or businesses. He has also previously served as the founder and resident CFP® of a national insurance agency, Real Time Health Quotes. He has an MBA from the University of South Florida. Jo...

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Reviewed by Joel Ohman
Founder & CFP®

UPDATED: Oct 20, 2021

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Company Details
Address: 2345 Grand Boulevard Suite 900
City: Kansas City
State: MO
ZIP Code: 64108
Phone Number: 201-743-4000
Year Founded: 2005
AM Best Rating: A+ (Superior)
Company Rating 0 (0 reviews)

Here's what you need to know...

  • Arch Insurance of Canada is relatively new, having started in 2005
  • The company has received positive ratings for customer service and claims processing
  • Arch Insurance sells insurance to businesses but does not offer private coverage

The Arch Insurance Company of Canada started in 2005 as a branch of the parent Arch Insurance Company, which is headquartered in Europe.

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What is included in Arch car insurance coverage?

The Arch corporation focuses on property and casualty insurance for a professional clientele. The company currently offers insurance products to three territories and ten provinces in Canada.

Not only does the company sponsor Canadian claims, but it also writes policies for U.S. risks as well.

Being a company that provides services to both the U.S. and Canada no doubt takes a seriously disciplined underwriting approach. The company has regional offices in major U.S. cities, such as New York, Chicago, and Atlanta. They offer a team of experienced underwriters as well as in-house attorneys working in the claims department.

Overall, the company has done exceptionally well, having earned an A+ rating from A.M. Best with an outlook of stable.

Reviews of the company focus on its start-up energy, its youth, and its speediness when it comes to customer service.

At the same time, some customers complain that, because of the company’s relative youth, not all company procedures and systems are in working order. This could be said about any company across the wide range of markets out there, but it shouldn’t be a deterrent from looking into a fresh, new business. Simply saying that a provider is complaint worthy because they’re still finding their footing means you may not want to become their client.

Nevertheless, the company has many satisfied clients who see Arch Insurance as knowledgeable and maintaining high standards.

The company also receives favorable reviews in the category of underwriting, perhaps even at the expense of investment gain. When a company provides specialty insurance, it tends to mean that they have a point of focus, rather than being spread thin over too many insurance services.

U.S. and Canadian business owners would be wise to trust such a successful company, as they seem to offer quality policies for businesses. As a corporation, when searching for coverage, you’ll need to keep an eye out for an insurer that excels in risk management, and is able to provide quick, effective solutions to clients.

Arch Insurance only deals with professional clientele–including liability coverage–due to its structure. However, business owners who frequently travel can customize a policy that works for them.

If you’re in the market for coverage, try to get commercial insurance quotes online and from agents. Pay close attention to the type of company you’re researching, and what customer complaints they may have. They’ll give you plenty of insight regarding what solutions for clients that provider offers, in addition to how they’ll handle accident claims.

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