Balboa Car Insurance Review [2021]

Balboa car insurance is located in Irvine, CA, and has been in business for over 60 years. Balboa Insurance has an A+ customer service rating from the BBB.

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A former insurance producer, Laura understands that education is key when it comes to buying insurance. She has happily dedicated many hours to helping her clients understand how the insurance marketplace works so they can find the best car, home, and life insurance products for their needs.

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Joel Ohman is the CEO of a private equity backed digital media company. He is a CERTIFIED FINANCIAL PLANNER™, author, angel investor, and serial entrepreneur who loves creating new things, whether books or businesses. He has also previously served as the founder and resident CFP® of a national insurance agency, Real Time Health Quotes. He has an MBA from the University of South Florida. Jo...

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Reviewed by Joel Ohman
Founder & CFP®

UPDATED: Oct 20, 2021

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Company Details
Address: Balboa Insurance Company 3349 Michelson Drive Suite 200 P O Box 19702 Irvine, CA 92612
City: Irvine
State: California
ZIP Code: 92612
Phone Number: 1-888-308-8577
Website: N/A
Year Founded: 1974
AM Best Rating: A-
Company Rating 0 (0 reviews)
  • Balboa auto insurance company has been providing insurance services for more than 60 years
  • The corporate headquarters is located in Irvine, California
  • Balboa strives to help the consumer as much as possible whenever there is a claim

Balboa Insurance Group is a small car insurance company that operates in Irvine, CA. There is no link to car insurance from the main website for The Balboa insurance co., but our guide can give some insight into the small insurance company.

There are many insurance organizations out there – the insurance industry is probably more vast than you first realized. Read through this Balboa insurance co. car insurance review online, and then be sure to use our free car insurance quote comparison tool!

Are you able to find cheap insurance plans with Balboa?

Car insurance can be expensive, depending on the needs of the policyholder and the address in which they live. For policyholders and potential customers pursuing a policy with Balboa Insurance Group, they are likely to pay higher than average rates for car insurance. That can be daunting for someone putting in an application for insurance for the first time.

In this section, we’ll explore Balboa’s availability in the U.S.

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What is Balboa car insurance availability by state?

The Balboa Insurance Group, or just Balboa in some cases, is only available in the state of California. It’s located in Irvine, CA. Due to the limited information provided by the company, we can only provide a general car insurance rate.

California Average Annual Rates Compared to National Average
Coverage TypeCalifornia AverageNational Average
Collision$397$323
Comprehensive$101$148
Liability$490$539
Full coverage$988$1,009
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These are the general rates for car insurance in California. Under a company like Balboa, however, these rates may be cheaper or more expensive. With good credit and a solid driving record in your corner, a car insurance provider can cut the prices allowing you to fight costs with cost-efficiency.

What types of coverage does Balboa offer?

California is one of the states that offers low-cost insurance for those with lower than average incomes. This also means that the liability requirements are much lower in the state. Balboa is one of many companies that have to offer liability coverage for its policyholders.

Where there is liability coverage, collision and comprehensive coverage aren’t far behind. Collision and comprehensive coverage are part of the basics of car insurance. So a potential customer should be able to receive a quote from Balboa regarding collision and comprehensive coverage.

Additional liabilities may be available. Approximately 15 percent of motorists in California are uninsured. Therefore, coverages like personal injury protection, medical payments, and uninsured/underinsured motorist coverage are available.

Here are some other coverage options that may be available to Balboa policyholders.

  • Rental Car Reimbursement – This coverage can be used if your vehicle is at the repair shop because of damage caused by a covered loss or accident.
  • Towing – This coverage can be used if your vehicle is disabled.
  • Burglary and Theft – This coverage will apply if your vehicle is burglarized or stolen.

Since the company has no website, when you speak to an agent, ask about other coverage options to make sure you get the most out of your policy.

What are Balboa’s bundling options?

Balboa has little information for those interested in bundling insurance. The best way to find the answer to that question is to contact a Balboa Insurance Group agent.

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What are discounts offered by Balboa?

Although there’s little information about Balboa, a potential customer or policyholder may receive discounts on their car insurance for good credit, a good driving record, or receive a military discount. These are general discounts for the average motorist living in California.

What programs are available from Balboa?

Most car insurance providers are involved in the community in some way. If a company doesn’t have a nonprofit organization, they will often work with organizations like the United Way, Red Cross, or other community-related nonprofits. It’s a way they can connect to policyholders and improve the reputation of the company.

Can you cancel your policy?

Before you cancel your car insurance policy, be aware of the rules and regulations to canceling an insurance policy. Each state deals with car insurance cancellation differently. In the state of California, insurance companies can’t cancel your claim unless a policyholder hasn’t paid on their policy premium, if a policyholder has their license revoked, or if a policyholder makes a fraudulent claim.

For a policyholder to cancel their policy with an insurance company, however, there may be some complications. As a consumer, you have the right to cancel your policy, but there are steps and careful planning that’s required. Balboa doesn’t have any steps listed on how their policyholders can cancel, so we’ll provide general information on how you can cancel your policy.

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Is there a cancellation fee?

Sometimes there’s a grace period for car insurance policies. This means that policyholders can cancel immediately within a few business days that they’ve received their policies. The law and insurance companies understand processing could go wrong, or there may be a particular situation that leaves you or them (the insurer) in a compromising position.

Anything outside the grace period may result in fees. Some companies, based on their policy agreement, may ask that you finish the duration of the policy before you cancel. So some policyholders may have to roll with the punches until they can finish the last round of insurance premiums.

Are you able to get a refund?

Car insurers will give policyholders an option to deposit money on their policies to decrease the monthly payments of the policy. Some policyholders go as far as paying the policy in full. If you happen to find a cheaper car insurance rates or if you’ve sold your car, you may want to cancel your insurance.

For the insurance you didn’t use in a policy that’s paid in full, you may get a refund. Again, each car insurer has different rules on the refund policy, so before you pay a car insurer in full for your policy, ask about the refund policy.

How do you cancel?

With little to no information on Balboa, there’s no way to cancel your insurance with Balboa online. The best way to cancel your policy with Balboa is to contact them directly. Call the toll-free number and ask to speak with an agent about canceling your insurance.

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When can I cancel?

The best time to cancel is during the grace period, which may be three to ten business days. If you’re past the grace period, be prepared to battle through the monthly payments. Nonpayment is a way to get your insurance policy canceled but will hurt your insurance credit history.

How do you file a claim?

Balboa strives to help the consumer as much as possible whenever there is a claim. The company’s goal is to comply with state laws while settling a claim as quickly as possible and giving the consumer the maximum allowable payout on a claim.

In other words, if you want to claim Balboa, you’ll have to call them right away when you’re in an accident to file the claim.

Can you get a quote online?

There is no website for Balboa car insurance, so you will have to use an agency online or search for a local agent. You can get a quote from online insurance agencies, but it is unclear if you can also manage your insurance account online if you buy a Balboa car insurance policy.

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What are the insurance ratings for Balboa?

Despite Balboa not showing a presence online, it has decent ratings. Balboa ranks as A+ on its Better Business Bureau profile. In 2015, A.M. Best ranked it as A-. Today, the ratings for the company appeared to have retired online, leaving potential customers to pursue car insurance with competitors.

According to A.M. Best, Balboa was owned by BA Insurance Group, Inc., which consisted of Balboa Insurance Company (Irvine, CA) and its subsidiaries, Meritplan Insurance Company and Newport Insurance Company. The overall outlook for all companies under BA Insurance Group, Inc. went to stable from negative. After 2015, the Balboa Insurance Group was no longer included in A.M. Best ratings because Balboa requested to withdraw their participation.

What is their history?

It may come as no surprise to you, but the history of a company should be something you pay close attention to. Simply because you want a reliable company that will be able to pay out your claims but also be there for you should you have any questions. Balboa auto insurance company has been providing insurance services for more than 60 years. Balboa has been financially stable since inception. Balboa offers car insurance through its subsidiary, Balboa Insurance Company.

The corporate headquarters is located in Irvine, California. If you are considering buying a policy with Balboa, you will have to locate a local agent.

How is Balboa Car Insurance’s online presence?

Balboa has taken a few hits since 2015. The company doesn’t have a website or little information online on what they offer. Their online presence is limited to a few articles, old reviews, and toll-free phone interaction with their policyholders. Balboa may be going through a restructure. It’s hard to tell. At the moment, anyone searching for Balboa car insurance online will be at a standstill.

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Does Balboa Car Insurance have commercials?

We searched for Balboa Insurance Group commercials, but the company hasn’t put out any commercials, tutorials, or general information about their company. It may still be a functioning company with local commercial spots on Irvine, CA local television. However, online Balboa commercials and other videos about the company do not exist.

Is Balboa Car Insurance involved in the community?

As we mentioned before, insurance providers often get involved in community events and donate to nonprofit organizations to improve their reputation and build better relationships with the local area. At some point in the 46 years of business, Balboa was involved in some way to the community around them. As far as community programs exclusive to Balboa, that’s hard to say. Balboa hasn’t made it known to the public.

What do their employees have to say?

Even though Balboa doesn’t have a website, the employees who’ve worked for them in the past have left reviews across the internet. According to Glassdoor, approximately one to 50 people work at the Balboa Insurance Group. The insurance provider has 14 reviews on Glassdoor with a 2.7 rating.

On Indeed, the Balboa Insurance Group has a 3.4-star rating from an average of nine reviews. The overall view from former employees shows that the company performed moderately.

But the employees say that there is a high turnover rate due to the rapid selling and restructure of the company.

Do they have a website or an app?

There isn’t a website or mobile app for the Balboa Insurance Group. From what we’ve seen with the employee reviews and information from A.M. Best, Balboa is undergoing a total rehash of the company. It’s unlikely that there will be a website or mobile app during this time. As time goes on, however, the Balboa Insurance Group may bounce back and provide more information to potential customers and policyholders online.

What is the bottom line?

Every company experiences a few counts on the market share floor. For the Balboa Insurance Group, they’ve been fighting competitive business for more than 40 years. In recent years, they’ve been searching for a buyer to stay afloat. With little online presence, it’s been hard for the Balboa Insurance Group to land a solid punch on the insurance market share.

It’s even more difficult for Balboa policyholders to get what they’re worth due to the rapid changes. If you happen to be a new policyholder under Balboa, hang in there. Something may change in the next months. However, potential customers should grab a quote and compare Balboa’s rates with another company to see which has the better option.

Balboa FAQ

For the final section of the guide, we’ll answer some miscellaneous questions that we skipped in the guide. If you don’t see a question here that you had, comment in the section below.

1. Why is there little to no information on the Balboa Insurance Group?

The company was bought in 2011 by Bank of America. QBE Insurance would later purchase the company from Bank of America in the same year. Since then, the company has been struggling with market share competition and decided to remain offline.

2. Can I still get a quote from the Balboa Insurance Group?

You can acquire a quote from Balboa through the toll-free number during normal business hours. Also, if you need to make a claim, you would have to wait until normal business hours to call the company to report it.

3. What is full coverage and is it available at Balboa Insurance Group?

Full coverage is combined coverages of liability, collision, and comprehensive coverage. Because of what it is, car insurers may include additional liabilities like personal injury protection and medical payments to ensure you’re protected.

Is it available at Balboa? That is likely available, but you won’t know until you contact the company during business hours.

4. What’s included in liability coverage?

Liability coverage is made up of bodily injury liability and property damage liability. These are required and vary by state.

5. Can I receive Balboa car insurance outside of Irvine?

It’s possible. Anyone outside of California may be ineligible to get insurance from the company. However, you want to ensure that the coverage they can provide you will be valid. It’s best to ask before you jump to conclusions.

Be sure that you compare your Balboa auto insurance quotes online with quotes from other top car insurance companies. You’re guaranteed to find an affordable rate that way, as well as coverage that will suit the requirements you set up. Enter your ZIP code below and start comparing rates for FREE now.

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