Zurich Car Insurance Review [2020]

Zurich car insurance offers no-claims discounts, free car rentals, and locksmith services. Zurich has a strong online presence; however, a common complaint of Zurich car insurance is its customer service.

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A former insurance producer, Laura understands that education is key when it comes to buying insurance. She has happily dedicated many hours to helping her clients understand how the insurance marketplace works so they can find the best car, home, and life insurance products for their needs.

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Joel Ohman is the CEO of a private equity backed digital media company. He is a CERTIFIED FINANCIAL PLANNER™, author, angel investor, and serial entrepreneur who loves creating new things, whether books or businesses. He has also previously served as the founder and resident CFP® of a national insurance agency, Real Time Health Quotes. He has an MBA from the University of South Florida. Jo...

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Reviewed by Joel Ohman
Founder & CFP®

UPDATED: Jan 25, 2021

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Company Details
Address: 1299 Zurich Way
City: Schaumburg
State: IL
ZIP Code: 60196-1056
Phone Number: 800-987-3373
Year Founded: 1872
AM Best Rating: A+ (Superior)
Company Rating 0 (0 reviews)

Here's what you need to know...

  • Zurich is a popular company with multiple locations
  • Most complaints concerning the company mention customer service as an issue
  • Before choosing Zurich for your insurance, check out multiple quotes online to find what’s best for you

This Zurich car insurance review is speaking of the UK-based company known as Zurich. Zurich offers standard car insurance with many special discounts.

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What Zurich Offers


Insured drivers can look forward to no-claims discounts, free car rentals while an insured car is being repaired, 250 pounds worth of personal belonging damage, legal expense coverage, and locksmith services.

The insurance hotline is available 24 hours a day.

Not only are online services available, but there is also a website and full compatibility with mobile units like:

The parent company of Zurich Insurance is based in Switzerland, though the company has offices all over the world. The company is reducing some jobs, but it still maintains over 56,000 employees worldwide.

Zurich Car Insurance criticism is usually focused in areas of customer service and slow response. Some insured drivers claim their premiums escalate after a claim is filed. The company has also had to deal with allegations of bid rigging and price fixing.

Nevertheless, U.S. and London offices of Zurich Car Insurance continue to serve a wide range of insurance policyholders.

Though Zurich manages some of Farmer’s Insurance accounts in the U.S., it does not own the Farmer’s Insurance Company. However, there is a professional relationship there and often times when one thinks of Farmer’s Insurance, one thinks of Zurich. It also has offices in Leeds, Glasgow, Dublin, Rome, Milan and Zurich.

If you are looking for car insurance then consider using Zurich, an insurance provider with a strong web presence. To compare them with other providers, use a car insurance comparison tool from a third party service.

Start by entering your zip code, and end up with several car insurance rates to compare!

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