Zaneta Wood, Ed.S. has over 15 years of experience in research and technical writing bringing a keen understanding of data analysis and information synthesis to reach a wide variety of audiences. She studied adult education and instructional technology at Appalachian State University as well as technical and professional communication at East Carolina University. Zaneta has prepared technical p...

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Joel Ohman is the CEO of a private equity backed digital media company. He is a CERTIFIED FINANCIAL PLANNER™, author, angel investor, and serial entrepreneur who loves creating new things, whether books or businesses. He has also previously served as the founder and resident CFP® of a national insurance agency, Real Time Health Quotes. He has an MBA from the University of South Florida. Jo...

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Reviewed by Joel Ohman
Founder & CFP®

UPDATED: Jun 18, 2020

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Here's what you need to know...

  • Progressive and Geico are similarly rated financially
  • They both have great ad campaigns


It’s hard to imagine the differences between two highly rated insurance carriers who consistently receive high marks from consumers and the insurance industry alike.

Both are highly exalted as creditworthy (financially able to pay claims) by credit rating agencies, for instance. Knowing the differences gives a better sense of when one might be a better fit for you over the other one.

Geico

Geico was founded in 1936 as Government Employees Insurance Company because the company initially served the service sector (military and government employees).

Today it is:

  • The third-largest insurer in the United States
  • Insuring 12 million customers
  • Providing 24/7 service all days of the year to serve its customers
  • Providing competitively priced insurance policies for motor vehicles including:
    • cars
    • trucks
    • commercial trucking
    • boats
    • RVs
    • motorcycles
    • trailers
  • Consistently ranked A+/A++/AA+ by credit rating agencies including A.M. Best, Moody’s and Standard and Poor’s
  • Still honoring military with special discounts and service
  • Offering Xpress Centers to fix your damaged vehicle

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What Geico and Progressive Have in Common

It’s worth a quick note that both Geico and Progressive have unique, attention-grabbing television ads, too. One with its Gecko and the other with Flo.

Both Geico and Progressive offer roadside assistance. Often, the roadside assistance plan competes easily with national auto clubs, price-wise and in their efficiency of service.

They are both lauded by customers and the industry alike, so it’s more a matter of the quote and the services you need that will convince you to choose one over the other.

Progressive

  • Service Centers
  • 24/7 Customer Service
  • Report Claims on Progressive App
  • Roadside Assistance

Progressive started in Cleveland in 1936 by two lawyers. In the 1950’s they distinguished themselves by writing policies for high-risk drivers, accepting claims via drive-through windows and early-on establishing payment plans rather than one full annual lump payment.

Progressive was an early adopter of providing insurance quotes for their company and its competitors via its phone line in the 1990’s.

In 2003, the company successfully streamlined its own claims and repair process to make life much easier for customers and body shops.

Customers can still drop off their cars at service centers. They still use the Progressive Immediate Response Vehicle they launched in the 1990’s.

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Though, customers can call, go online and reach Progressive 24/7 for claims and quotes. Both Progressive and Geico aim to be profitable by providing top service for a competitive price. It does not mean that they will necessarily provide you the best pricing for your policies.

Both are very strong financially, in their customer service, in their efficiency of processing claims, and at getting you back on the road again.

References:

  1. http://ambest.com
  2. http://www.geico.com/about/corporate/history-the-full-story/
  3. http://www.ambest.com
  4. http://www.moodys.com
  5. http://www.standardandpoors.com
  6. https://www.geico.com/claims/autorepair/
  7. http://www.progressive.com/auto/progressive-car-insurance-immediate-response-car-insurance-claims/